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Counter Manager - Harrogate
Benefit Cosmetics UK
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted yesterday
About this role
Overview Benefit is Glowing… We Mean Growing… and we are currently searching for a Full-time Counter Manager to make real connections in Boots Harrogate. As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences Responsibilities As a Counter Manager, your missions, will be as follows: Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance. Brow Services: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service customers. Target-Driven Sales: Personally connect with customers through traffic stopping, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals. Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets. Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness. Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities. Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed. Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations. Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage to support sales goals. Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times. Qualifications The Bene-Fit for a Counter Manager: Dynamic, enthusiastic, and sales-driven Passion for make-up and Retail with a focus on achieving sales targets Result-oriented, who likes a challenge and exceeding sales expectations Desire to provide a unique customer experience that drives customer loyalty and repeat business Flexible availability including weekends, late nights, Bank holidays and holiday periods. A minimum of 4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success Minimum 6 months of management experience Bold Brows and even Bolder Opportunities as a Counter Manager! The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging. Benefits of our Counter Manager Position: - Product Discount- Staff Sale- New Launch Gratis -Annual Leave - Full Training provided- Refer a friend scheme -Competitive Commission Scheme Come paint the world PINK with us! Apply to become a Counter Manager We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact careersatbenefit@benefitcosmetics.com .