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Food & Beverage Assistant
Hand Picked Hotels
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
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About this role
Hand Picked Hotels Food & Beverage Assistant – New Hall Hotel & Spa Location: Sutton Coldfield, Birmingham, B76 1QX Salary: Starting at £13 per hour + service charge + excellent colleague benefits Job Type: Part-time | Permanent | 20 Hours Come and join our Team... We are currently seeking an enthusiastic Food & Beverage Assistant at New Hall Hotel & Spa, part of Hand Picked Hotels. Set in the heart of stunning countryside, New Hall Hotel & Spa is more than a luxury destination, it’s a place where hospitality professionals thrive. Known for exceptional events, indulgent spa experiences, and award-winning dining, we create memorable moments for every guest, every day. We’re looking for passionate, talented individuals to join our team. At New Hall, you’ll work in inspiring surroundings, alongside colleagues who value teamwork, creativity, and excellence. Whether your expertise is in guest services, events, culinary arts, or spa and wellness, you’ll have the opportunity to grow, develop your skills, and make a real impact. Here, every role matters. From helping deliver flawless weddings and corporate events to ensuring each spa or dining experience exceeds expectations, you’ll be part of a team dedicated to excellence and hospitality with heart. As a member of our team, you will help create unforgettable moments for guests as they explore our tranquil parkland, celebrate special events, and enjoy our personalised service, with an emphasis on service excellence & consistency. If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, New Hall Hotel & Spa offers an inspiring place to grow your career. What will the role involve? As a Food & Beverage Assistant, you will help create an exceptional guest experience by ensuring our dining areas, bars, and service spaces are presented and maintained to the highest standards. With meticulous attention to detail, you will support the smooth delivery of food and drink service, ensure tables are beautifully set, service stations are fully stocked, and food and beverage offerings are presented with care and consistency. Your commitment to excellence will contribute to an unforgettable and memorable guest experience. A true team player, you will work confidently alongside colleagues on the floor, providing excellent service and helping to uphold our reputation for outstanding hospitality and quality service. This is a Part-time role including weekends on a rota basis, 20 hours per week, which may vary depending on business. Flexible working hours can be accommodated where possible. What’s in it for you? • A competitive hourly rate of £13 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge. • A welcoming, inclusive culture where long-term friendships and diversity are celebrated.Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses. • 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service. • Uniform and meals on shift provided. Free onsite parking (where applicable). • Access to wellbeing support through our Employee Assistance Programme. Company pension, enhanced sick pay & Life assurance scheme. • Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform. • Discounted stays in our hotels and on food, drink, spa treatments & products. • Annual loyalty awards (like afternoon teas and overnight stays). • Introduction bonus for new colleague recommendations. • Colleague of the Month awards, which leads to our annual awards ceremony. • Regular team gatherings and appreciation events. Are you Hand Picked? We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork. You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable. You will have previous restaurant and bar or food and beverage experience, with the confidence to work as part of a team and deliver exceptional service standards in a fast-paced, busy hospitality environment. Who we are… Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands. Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day. Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners. Apply Today If you're an experienced Food & Beverage Assistant looking to work in a luxury hotel, take the next step in your career with New Hall Hotel & Spa and apply now. Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.