Spire Bristol Hospital are currently looking to recruit an experienced Receptionist to join the team. You will be a first point of contact at the hospital for patients, so will politely and courteously, register and direct patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner.
Working hours and days
Pls note that for this role the ideal candidate will need to be able to provide full flexibility.
Weekend work is very rare currently, but sometimes this might be required to fit the needs of the business.
The successful candidate would be working 4 x 7.5 hour shifts each week - generally Monday-Friday. 6.30am earliest start and 8pm latest finishes.
Day off will usually be Weds, but this can change due to the needs of the business
Duties and Responsibilities
Provide outstanding customer service, creating a professional, friendly and welcoming environment for all patients and visitors.
Welcome and register patients on arrival, supporting them with self-service tablet check-in where required.
Direct patients, visitors and contractors to the appropriate departments and facilities within the hospital.
Respond to face-to-face and telephone enquiries, providing accurate information and assistance.
Maintain accurate patient records and ensure all administrative tasks are completed efficiently.
Work collaboratively with clinical and non-clinical teams to deliver an excellent patient experience and support the smooth running of reception services.
Who we're looking for
A personable individual with the ability to work on own initiative as well as part of a team
Good basic PC skills, including Word, Excel and Outlook
Excellent customer service skills
High degree of accuracy in administration
Great communication skills at all levels
Experience in a customer service environment
Experience with information management systems
Telephony experience – ( change, not switchboard)
Contract Type: Permanent
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
35 days annual leave inclusive of bank holidays
Employer and employee contributory pension with flexible retirement options
‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
Free Bupa wellness screening
Private medical insurance
Life assurance
Free off-site parking for staff
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
For us, it's more than just treating patients; it's about looking after people.
About Us
Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.
We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.
Job Info
Job Identification
29155
Job Category
Administration
Posting Date
10/21/2026
Apply Before
11/26/2026
Degree Level
Certificate of Higher Education
Job Schedule
Part time
Locations
The Glen, Bristol, Bristol, BS6 6UT, GB
Communication
Shift work
Weekend work
Pension
Private healthcare
Pay
Pay is not stated in the ad.
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