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Sales Trainer
DNA Payments
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Source date: 11/2/2026
About this role
We’re looking for a Sales Trainer to join our team—ideal for someone who enjoys a hands-on role, working collaboratively, and making a meaningful contribution. Sales Enablement and Capability Partner – SME • Department: SME Sales • Reporting To: Group Head of SME Sales The opportunity As a member of the SME Sales team, you will develop and execute learning strategies, design and deliver training programs, assess development needs and track learning effectiveness. You will collaborate with colleagues to support career development. You will also play a leading role in developing and delivering our Sales Academy, supporting the growth and development of early-career sales professionals. You will be responsible for: • Understanding our products, offerings and USPs in order to create and execute learning strategies and programs, with particular emphasis on sales, sales systems and sales processes, on a one on one and group delivery basis. • Ensuring all colleagues are onboarded into DNA with appropriate levels of information and knowledge. • Implement blended learning approach (e.g. coaching, job-shadowing, online training). • Design and deliver e-learning courses, workshops and field coaching as well as in person training. Developing and delivering our early career programme Translate existing PPT learnings into e-learnings where appropriate. • Taking ownership of developing DNA’s learning management systems. • Taking ownership of keeping abreast of market, industry, competitor and compliance knowledge and feeding this back to leadership as well as using it to continue to create relevant training and coaching materials. This also includes all onboarding requirements (KYC, KYB etc). • Liasing with our complaints team to ensure common issues are coached on to improve customer experience. About you: • Proven experience as a Training Manager in a high-performance sales culture. • Sales experience in a fast-paced environment an advantage. • Experienced on the design and delivery of sales training. • Current knowledge of effective learning and development methods. • Familiarity with e-learning design tools such as Articulate 360. • Proficient in MS Office and Learning Management Systems (LMS). • Excellent communication and influencing skills. • Relationship building. • Professional Training membership an advantage. • Must be able to travel to field sales agents nationwide. • Must be able to spend 1 – 2 weeks a month based in our Hull, Nottingham or central London office and other locations as required. What’s in it for you? You’ll work with a collaborative team and will join a fast-growth fintech where you’ll get the chance to learn and develop. If that’s not enough, you’ll also receive the following benefits: • Life Assurance • Cycle to work • 25 days holiday per year • Workplace Pension • Private Medical • Employee Assistance Programme We value ambition, curiosity, and honesty – it’s in our DNA. If you are motivated by helping people to be the best that they can be and want to build a successful career in a great team, we encourage you to apply. For further information, please contact the Group Head of SME Sales. jonathan.earl@dnapaymentsgroup.com Department Sales Locations Hull, London, Nottingham, Remote Remote status Hybrid About DNA Payments DNA Payments brings "Simple Unified Payments" to businesses that care deeply about their customers’ experience. Our end-to-end payments platform utilises an in-house gateway, a proprietary acquiring platform, and a network of integrations to deliver simple and reliable acceptance. Businesses receive an easy-to-use, interconnected portal that gives absolute control of their payment stack, with solutions for eCommerce checkouts, POS, and Pay by Link, as well as a range of card acceptance and alternative popular payment methods such as Alipay+. Every payment is connected via a Common Token, enabling effortless tracking of customer journeys. With offices in London, Hull and Nottingham, as well as dedicated remote and field teams, we're now 300+ people and growing fast! Founded in 2018