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Conference & Events Duty Manager
Elior UK
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Source date: 11/2/2026
About this role
What you’ll be doing… Leading and inspiring teams on shift – briefing, supporting, and coaching FOH teams to deliver outstanding service Taking ownership of event operations – managing the flow of service, timings, standards, and overall guest experience Creating memorable client experiences – acting as the main point of contact, welcoming clients, and ensuring their expectations are exceeded Preparing events for success – overseeing room setups, checking details, managing equipment and stock, and ensuring spaces are ready to impress Keeping everything running smoothly – coordinating communications, resolving challenges quickly, and making confident decisions under pressure Maintaining exceptional standards – completing checks, ensuring compliance, managing paperwork, and driving continuous improvement Delivering high-profile events – independently managing conferences, VIP experiences, and major occasions with professionalism and attention to detail Working Pattern: This is a casual, hourly-paid role offering flexible working patterns. While hours are not guaranteed, there are plenty of hours available across our busy events calendar, and we are ideally looking for candidates who can offer strong availability. Job ID: 5097 What can you bring? Strong leadership skills – the confidence to guide, motivate, and support teams while leading by example A calm and confident approach – staying in control, making decisions, and solving problems under pressure Excellent people skills – building positive relationships with clients, guests, and colleagues A proactive mindset – spotting challenges early, planning ahead, and finding solutions quickly Great organisation and attention to detail – keeping operations running smoothly and ensuring every standard is met Commercial awareness – understanding the importance of efficient labour planning and delivering great service Adaptability and flexibility – comfortable working in a changing environment where every event is different A passion for high standards – committed to creating memorable experiences and continuously improving service delivery If you’re an experienced events professional who enjoys leading teams, working with people, and bringing exceptional events to life, we’d love to hear from you.