Shifts: Monday to Friday between the hours of 8 am - 7pm. Plus 1 in 3 Saturday Mornings
We are searching for a passionate individual to join our wonderful Client Care team at Village Vet, Ealing
Our front-of-house teams are the face and voice of our business therefore, this role is extremely valued within the hospital team. The candidate needs to be confident, committed, and able to work well under pressure with exceptional organisational skills. This role is fast-paced, friendly and fun with no working day the same.
Roles and Responsibilities
*The duties will involve, but are not limited to:*
Liaising with clients and the clinical team to ensure effective customer service
Completing various administrative duties for the clinical team and the business
Promoting our fantastic Healthcare Plan
Meeting and greeting clients with an effortless smile
Booking appointments and diary management
Managing telephone and email enquiries
Taking payment for services and products
Managing cash, stock and client accounts
Opening and closing the practice
Benefits
5 weeks holiday plus bank holidays and Birthday Leave
Career progression opportunities
Staff discount schemes
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
Employer contribution pension scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
Recruitment referral reward scheme
Village Vet is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.
At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. Youโll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best โ care for pets.
We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.
All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Village Vet, Linnaeus or the role, please contact our Talent Acquisition team atโฏ[careers@linnaeusgroup.co.uk.](mailto:careers@linnaeusgroup.co.uk)
LI-OH1 #LI-Onsite
Salary Value: ยฃ28,392 per annum;
OUTSTANDINGย QUALITY CARE
Care & social work
Pension
Pay
ยฃ28,392 โ ยฃ28,392 / year
Estimated take-home pay
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