Waythrough
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Outreach Practitioner – Gambling Harms Prevention Team
Location: West Midlands, Sandwell & Dudley
Salary: £25,878–£29,942 per annum
Hours: 37 hours per week, full-time , part time considered
Contract: Permanent
Make a difference in your community
Are you passionate about supporting people and helping them access the support they need? We're looking for motivated, approachable and enthusiastic Outreach Practitioners to join our Gambling Harms Prevention Team across the West Midlands, Sandwell & Dudley.
We support people affected by alcohol, drugs and gambling-related harm, helping individuals, families and communities access the right support at the right time.
You'll work across local communities, supporting adults, children and young people affected by gambling-related harm, as well as family members and others impacted by someone else's gambling.
This is a varied role, and no two days will be the same. You'll be out in the community delivering outreach activities, attending events, delivering workshops and training, facilitating groups and contributing to podcast episodes to raise awareness of gambling-related harm.
Supporting individuals to understand their options and access the support they need through the delivery of triage, brief interventions, and extended brief interventions.
A big part of the role is building relationships with people who may not otherwise engage with services. This involves working directly within local communities, engaging people in familiar and accessible settings, and finding effective ways to reach those who may face barriers to accessing support.
You'll work alongside local organisations, health and social care professionals, schools and voluntary sector partners to raise awareness, promote prevention and early intervention, and help more people access support.
What you'll be doing
What we're looking for
We're looking for someone who is passionate about supporting people, building relationships and making a difference in their community.
A full driving licence and access to a vehicle would be desirable, as the role involves travelling across the service area.
Why join us?
This is more than just a job. It's an opportunity to be part of a passionate team dedicated to reducing gambling-related harm and improving lives.
In return, you'll benefit from ongoing training and development, supportive leadership, opportunities for career progression, and being part of a team working to make a real difference along with benefits like:
Interested?
If you're passionate about supporting people, engaging communities and helping make support more accessible, we'd love to hear from you.
Join us in reaching people where they are, breaking down barriers and helping more people get the support they need.
*Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.*
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
2026-12-04
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, [Aquarius](https://www.aquarius.org.uk/), our former subsidiary partner, merged with Waythrough.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have 260 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.
£25,878 – £29,942 / year
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Source: Headcount Labs · original listing ↗
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