The sales assistant is responsible for sharing the methodology and DNA of the company to clients in order to drive sales, grow the base and sustain the brand.
Main Responsibilities:
Assists the customers in accordance with the Brand philosophy, service and quality standards
Pursue the specific objectives assigned by the Store Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team
Clientele activities
Ensure that all merchandise is properly displayed and organized;
Maintain and update professional and technical knowledge;
Delivers excellent service to ensure high levels of customer satisfaction;
Deals with customer queries and complaints;
Acts as ambassador of the customer-centric logic within the store;
Profile:
The ideal candidate will:
Demonstrate good conversational English.
Have minimum 1-3 years of Retail experience; luxury a plus.
Develop and maintain strong client relationships.
Ensure each customer receives a consistent and professional service
Be motivated to achieve personal and team goals and
Continuously maintain high standards.
Potential permanent work for good candidates. Full training will be given, attractive salary and package offered.
Additional Information
ABOUT MAX MARA FASHION GROUP
Max Mara Fashion Group is recognized worldwide as the forerunner of modern pret-à-porter.
The first Italian clothing company, founded in 1951, with the aim of offering "haute de gamme" women's clothing produced according to industrial processes of excellence.
Passion, commitment and tradition have created a unique fashion style:
9 brands
60+ collections per season
14,000,000+ items sold per year
105 countries in the world
2,500+ mono-brand stores
10,000+ multi-brand stores
27 languages spoken
5,500+ collaborators in the world
Our organisational structure is based on 44 Departments including Fashion Design, Marketing & Sales, Operations, Retail, ICT, Architecture Design, Economics, BI, etc.
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We are committed to equality of opportunity for all employees.
We accept and value the differences between people, without any bias, including but not limited to: race, ethnicity, gender, gender identity, sexual orientation, age, social class, physical ability or attributes, religious or ethical values system, national origin, and political beliefs.
Customer service
Training provided
Italian
Pay
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