Waythrough
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Complex Needs EBI Practitioner - Gambling Prevention Team
Location: West Midlands, Herefordshire & Worcestershire
Hours: 37 hours per week (full-time) – part-time will be considered for the right candidate
Contract: Permanent
Salary: £25,878 – £29,942
Make a Positive Difference Through Early Support and Intervention
Are you passionate about helping people overcome challenges associated with gambling-related harm and improve their wellbeing?
We're looking for a Complex Needs EBI Practitioner to join our Gambling Prevention Team, supporting adults, children and young people affected by, or at risk of being affected by, their own or someone else's gambling, including family members and affected others.
You'll provide one-to-one support, triage, assessments and Enhanced Brief Interventions (EBIs), helping individuals identify their needs, build resilience and access appropriate services.
Working closely with our Outreach Practitioners, you'll engage adults, children and young people within local communities, particularly those who may face barriers to accessing support.
You'll also deliver awareness sessions, workshops and training to professionals, schools, community groups and partner organisations, promoting gambling harm awareness, prevention and early intervention.
You'll work alongside health and social care professionals, voluntary organisations and other partners to strengthen referral pathways and provide coordinated support.
Geographical Flexibility
You'll primarily work within your designated area. However, you'll occasionally be required to travel and work across other areas of the West Midlands to support wider service delivery and business needs. Flexibility and a willingness to travel are essential.
What You'll Be Doing
What We're Looking For
We're looking for someone compassionate, approachable and passionate about supporting people.
You may have experience in gambling support, substance misuse, mental health, homelessness, housing, family support or another health and social care setting.
Why Join Us?
Join a supportive and growing team dedicated to reducing gambling-related harm and helping people access support before problems escalate.
You'll have the opportunity to develop your skills while making a meaningful difference to individuals, families and communities. Along with benefits like:
Join us in breaking down barriers, promoting early intervention and helping people build healthier futures.
*Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.*
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
2026-12-04
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, [Aquarius](https://www.aquarius.org.uk/), our former subsidiary partner, merged with Waythrough.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have 260 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.
£25,878 – £29,942 / year
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Source: Headcount Labs · original listing ↗
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