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Project & Service Team Member
Support Tech LLC
Source: Himalayas · original listing ↗
Source date: 11/8/2026
About this role
This is a remote position. As our Project & Service Admin, you aren’t just pushing paper—you are managing the lifecycle of technical projects. You will: • Coordinate Projects: Manage timelines and deliverables for low voltage installs, including data cabling, CCTV, and access control. • Master the Zoho Suite: Daily management of Zoho Desk for service tickets and Zoho Projects for long-form deployments. • Communicate with Precision: Act as the bridge between clients and field technicians, ensuring everyone is aligned and informed. • Detailed Documentation: Maintain obsessive levels of detail in project notes, hardware inventories, and close-out reports. • Adaptive Support: Handle incoming communications via Dialpad and jump between independent tasks and collaborative team goals without missing a beat. Requirements We are looking for a professional who balances technical "know-how" with administrative excellence. • Experience: 2–5 years in a project coordination or service admin role, preferably within the low voltage or IT industry. • Technical Familiarity: A solid understanding of Ubiquiti networking, access control systems, IP cameras, and structured cabling. • Software Proficiency: Prior experience with Zoho Desk and Zoho Projects is highly preferred. • Language Skills: Exceptional written and verbal English is non-negotiable. You must be able to communicate complex technical details clearly. • The "Pro" Setup: Because this is a high-performance remote role, you must have: ○ A quiet, distraction-free workspace. ○ A reliable, high-speed internet connection. ○ Dual monitor setup for efficient multitasking. ○ PC hardware: Intel i7 processor (or equivalent) or better. Benefits Global Reach: We are open to the best talent worldwide, regardless of your region. • Immediate Impact: This position is available for an immediate start. • Growth Environment: We are a growing company where your contributions to our processes will be felt and valued. Originally posted on Himalayas