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Advanced Service Technician
Signode
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Source date: 11/3/2026
About this role
We are seeking an experienced Advanced Service Technician to deliver high-level technical support for commissioning, troubleshooting, upgrades, and servicing of equipment at customer sites and remotely. This role serves as a key resource for field teams and customers, ensuring safe, efficient, and high-quality service delivery. Key Responsibilities * Lead/support installation, commissioning, and upgrades of equipment on-site * Diagnose and resolve complex mechanical, electrical, hydraulic, pneumatic, and PLC issues * Provide technical guidance and training to field technicians and customers * Deliver remote support via phone/email to ensure fast issue resolution * Maintain accurate service reports, documentation, and system records * Collaborate with engineering and cross-functional teams for continuous improvement * Ensure compliance with all safety standards and procedures Qualifications * Associate degree or equivalent technical training * 5+ years’ experience with industrial equipment (Signode or similar preferred) * Strong troubleshooting and problem-solving skills * Knowledge of electrical, PLC, hydraulic, and mechanical systems * Proficient in English and MS Office * Team-oriented, reliable, and safety-focused Additional Information * Up to 70% travel required * Work across field, customer site, remote, and office environments 👉 Join us to play a critical role in delivering reliable equipment performance and outstanding customer service.