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International Logistics Coordinator
Hubcycle
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Source date: 11/3/2026
About this role
💡 Purpose of the role: Treat every client order as a project and drive it from confirmation to invoice. Sit at the crossroads of Sales, Supply Chain, Quality, Finance, carriers, suppliers and clients — in France and internationally — and make sure every shipment leaves on time, at the right cost, with the right documents, while the client always knows where it stands. 👊 Impact on the business: Reliable execution turns a signed order into revenue and a repeat client. This role protects the order-to-cash cycle, client satisfaction and margin — and offers a front-row seat on how an international scale-up runs. Top 5 Success Factors What defines success in this role — month 3: autonomous on standard orders · month 6: owner of a client portfolio · month 12: driving improvements Run orders end to end — autonomous on standard orders by M3, own a client portfolio by M6, ≥95% on-time delivery by M12 ➡ On-time delivery rate %, order-to-invoice lead time, invoicing accuracy % Paperwork right first time — 100% of shipping/customs documents checked before booking by M6, no shipment blocked >48h for documents by M9 ➡ Documentation accuracy %, customs clearance success rate Client's single point of contact — proactive status on 100% of shipments by M6, ≥90% of issues resolved or escalated within 24h ➡ Client satisfaction score (≥8/10), issue resolution time, COA compliance rate One improvement project delivered by M12 — new route or carrier, booking checklist or Odoo workflow, with a measured gain ➡ Project delivered on time, logistics cost per shipment (−10% on scope), savings % Clean data & compliance — ≥99% Odoo accuracy on own orders, full food safety and trade compliance ➡ Odoo data accuracy %, non-conformity rate, HACCP audit score Key Responsibilities Order Project Management (order-to-invoice) • Take each confirmed order as a project: plan steps, owners and deadlines from pickup to delivery and invoicing • Check the order is ready before anything is booked: client go-ahead, product availability, quality release, documents • Track every shipment in real time, anticipate delays and fix issues before they reach the client • Make sure invoicing follows delivery milestones, accurately and on time Customer Focus • Be the single operational point of contact for your clients on order status, documents and incidents • Communicate proactively: share status, problems and solutions before the client has to ask • Send the Certificate of Analysis (COA) with every single client order delivery • Turn recurring client feedback into concrete fixes International Coordination with Partners • Brief and follow up freight forwarders, customs brokers, carriers, warehouses and suppliers • Prepare and check shipping and customs documents: commercial invoice, packing list, certificate of origin, phyto and health certificates • Compare quotes and help choose the best option on cost, lead time and reliability Internal Coordination • Align Sales, Supply & Scheduling, Quality and Finance on each order: who does what, by when • Run short, effective coordination points and keep shared tools (Odoo) up to date • Escalate early and clearly when a decision is needed Continuous Improvement • Track your KPIs and spot what slows orders down or costs too much • Lead improvement projects: new routes or carriers, checklists, Odoo workflows, process documentation • Actively contribute as a member of the HACCP Food Fraud and Food Defense team Critical Skills and Competencies • Master's degree (Bac+5) from a Tier 1 business school, engineering school or agronomy / food science school (agro) — supply chain, operations or international trade majors welcome, not required • 1 to 5 years of experience in logistics, supply chain and/or project management — internships and apprenticeships (alternance) count • Project management: you have led projects with deadlines, several stakeholders and a deliverable (internship, apprenticeship, gap year, student association) • Customer focus: you know that client satisfaction drives the business, and you act before being asked • Communication skills: clear and concise in writing and on the phone, comfortable with partners from different cultures • Rigour and organisation: you juggle several files at once without losing a detail • Analytical mindset: at ease with numbers and Excel; you measure before you conclude • Ownership and composure: you take charge of a problem and see it through, even under pressure • Fluency in both French and English, written and spoken; a third language is a plus Deep logistics expertise is a plus, not a must — we will train you on • Incoterms, customs procedures and international trade documentation • Freight management (sea, air, road) and working with forwarders and customs brokers • Odoo ERP and the Hubcycle order-to-invoice process • Food safety requirements (HACCP) applied to transport and storage Reporting Structure & Collaboration Reporting line: Supply Chain Director This role requires regular and close interaction with: • Logistics & Coordination Managers — day-to-day buddies and escalation • Sales team — order confirmation and client delivery commitments • Supply & Scheduling teams — flow coordination and order execution • Quality team — compliance and non-conformity management • Finance team — invoicing accuracy and cash collection • External freight forwarders, customs brokers, carriers, 3PL warehouses, suppliers and clients What We Offer • A structured onboarding: shadowing the Logistics & Coordination team, then a progressive handover of a client portfolio • Real responsibility from month 3, with a manager who coaches you • A cross-functional role with exposure to Sales, Supply Chain, Quality and Finance in an international scale-up • A growth path towards Logistics & Coordination Manager or other operations and supply chain roles • Budget : 38–43 k€ gross/year, depending on profil and experience. Recruitment process : • Exploratory video call with HR • Deep Dive video call with Manager • Case strudy preparation (at home) and presentation to C-Levels (potentially on-site). The company 30% of global agricultural raw materials end up as wasted resources. In other words, 6% of our global carbon emissions are generated for nothing. That’s it. At Hubcycle, we are reshaping the food industry by transforming overlooked by-products into competitive ingredients. Our approach hacks conventional supply chains, demanding boldness, peak performance, pragmatism, and collaboration. However, this does not prevent us from upholding and delivering the highest food safety standards. We act as professionals, always. Our culture We believe a great workplace is about working alongside exceptional people who push us forward. We cultivate a culture of excellence, ownership, and impact, ensuring that each person at Hubcycle contributes meaningfully to our mission. This requires creativity, resilience, and a hunger to challenge the norm. We are not here to play it safe; we are here to build a company that changes how the world sources food. We move fast. We expect excellence. We challenge each other constantly. We don’t hide behind excuses. We don’t tolerate mediocre standards, negligence, nor carelessness. This environment is demanding and high-impact but deeply rewarding. Let’s be clear: Even if this sounds sexy, Hubcycle is not for everyone. So please read on. Our mission We buy what others discard. We spot and assess agri-food by-products, turning them into high-quality, competitive & sustainable ingredients. We’re not just avoiding waste, we’re rethinking the supply chain, creating a fully upcycled ecosystem for tomorrow’s food. By connecting industry players to untapped resources, Hubcycle boosts circularity and food access, doing more, with less.