Senior UX Designer - Freelance (Paris)

Senior UX Designer - Freelance (Paris)

We are HealthHero, Europe’s largest digital clinic. Join us at a pivotal moment as we scale our digital healthcare platform across Europe and help shape the experiences at the heart of a fast-growing, AI-driven business.

We are looking for an experienced Senior UX Designer for a 6-month freelance mission at 80% (4 days per week), starting as soon as possible. The mission is hybrid, with around two days per week in our Paris office, working with our UK, France and Ireland markets. Fluent English is essential to express your ideas and work with native speakers.

The mission

You will own one of our key user-facing product experiences end-to-end and become the go-to expert on that product: its users, its clinical and operational context, and what is technically possible. You will work in an AI-first way, using a robust design system and coding agents to go from insight to shipped experience, delivering on time and to a high quality bar.

Own a patient-facing product end-to-end

• Take ownership of one of our key patient-facing product experiences, from research and stakeholder management through to design.
• Handle feedback, testing and deployment handover for that product experience.
• Build in-depth knowledge of the product, its audience and its technical capabilities.
• Run the right research and testing to make evidence-based decisions, then design clear, usable and accessible solutions through to handover.

Deliver with quality and on time

• Manage stakeholders on the product and deliver on time to a high-quality standard.
• Move fast from a light brief to MVP concepts using expert judgement, then iterate continuously.
• Bring a strong craft bar to every surface: interaction, visual and content design that is clear, cohesive and on brand.
• Design to accessibility standards (WCAG) and with clinical safety in mind, given the patient context.
• Apply the design system and contribute to its enrichment.

Work AI-first

• Use and champion an AI-first workflow built on a robust design system and coding agents.
• Design with system components by default and contribute new patterns back to the design system.
• Use coding agents to move efficiently from design to production-ready front-end.

Collaborate and expand what’s possible

• Work with product owners to define the functionality of each product, while expanding their understanding of what is possible.
• Partner closely with engineering, clinical and operations colleagues, surfacing risks early and shaping feasible, valuable solutions.
• Take part in design critiques, reviews and knowledge sharing, giving and receiving clear, constructive feedback.

Profile

Essential

• Several years of product / UX design experience, with a portfolio showing end-to-end product thinking, from concept to shipped product.
• Strong craft across interaction and visual design, and the ability to work fluently within a design system.
• Confidence running user research and usability testing, and translating findings into design decisions.
• Fluent English.
• Excellent communication and stakeholder skills: able to align partners, challenge constructively and secure buy-in.
• Systems thinking, taking into account the overall impact of decisions on multiple stakeholders.
• Self-motivation and resilience in a fast-paced, evolving environment.
• Genuine enthusiasm for AI-assisted and code-aware design workflows.

Tools / stack

Figma, our design system, AI prototyping tools / coding agents, user-testing tools.

Additional Information

Pay rate : €600 per day

Closing date: Monday 23 November (5pm)

About us

We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human.

HealthHero is Europe’s largest digital health provider, delivering 4 million consultations per year. We have built a seamless digital clinic that brings body and mind together, from GP appointments and mental health support to long-term condition management. By sitting behind the world’s leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it.

We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team blends strong digital experience, management consultants, creatives and industry-leading clinical experts. We are building an AI-powered, always-on ecosystem that learns from every interaction to shift healthcare from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts.

We have been featured as the fastest growing digital healthcare company of scale in the first Sunday Times 100 Tech list, a recognition of our impact in digital health and our dedication to innovation and excellence.

Equality, Inclusivity and Diversity

We welcome and encourage applications from all suitably qualified candidates from all backgrounds, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex or sexual orientation.

We are a certified Disability Confident Employer. Should you require any reasonable adjustments at any stage of the application process, please let us know.

Département

PRODUCT

Localisation

Paris

Statut à distance

Hybride

Type de contrat

CDI

À propos de Qare

Qare, leader de la téléconsultation en France, comptabilise 8 millions de téléconsultations, soit 230 000 par mois, et 2300 médecins. Le service de Qare est accessible 7j/7 et de 6h à minuit, via une application mobile ou internet pour tous les Français sur tout le territoire. Depuis ses débuts, Qare défend un modèle de téléconsultation de qualité, professionnelle et encadrée.

Qare suit ainsi quotidiennement 15 indicateurs de qualité médicale sur la prise en charge et le suivi des patients. Selon un sondage post-téléconsultation, 96% des patients se déclarent satisfaits du service. Qare est également spécifiquement disponible dans 23 groupes d’établissements de l’enseignement supérieur, écoles et universités. Qare est l’initiateur et membre fondateur du collectif MentalTech.

En 2021, Qare rejoint le groupe de e-santé européen HealthHero. Qare a obtenu l’agrément des sociétés de téléconsultation par le ministère de la Santé en 2024.

Fondée en

2017

Collègues

150