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HCP Engagement Specialist (m/f/d)
W. L. Gore & Associates, Inc.
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted 11 days ago
About this role
About the Role The HCP Engagement Specialist (m/f/d) supports compliant, high-quality Medical Training & Education (MT&E) activities across EMEA by providing governance and oversight of healthcare professional (HCP) engagement processes. This role is responsible for ensuring HCP faculty and consultants are selected, qualified, engaged, compensated, and utilized based on documented educational needs, objective criteria, and established company processes. The HCP Engagement Specialist applies independent judgment when reviewing HCP nominations and engagement proposals, ensuring decisions are appropriately supported and documented. The role works closely with Regional and Local Brand Managers, Compliance, HCP Interactions and other cross-functional partners, as well as HCPs from across EMEA Responsibilities • Develop, maintain, and manage the Annual Needs Assessment (ANA) based on documented educational needs and cross-functional business input. • Use the ANA to guide HCP selection, faculty pool planning, and appropriate HCP utilization across educational activities. • Lead and govern HCP nomination, qualification, and engagement selection using objective, documented criteria. • Facilitate standardized review and maintenance of qualified HCP speaker and faculty pools and help ensure faculty selection is based on educational fit and documented need. • Support HCP compensation and consulting arrangements, including compensation discussions, in alignment with FMV requirements, company policies, and Legal and Compliance guidance. • Review new educational concepts and proposed event formats to ensure alignment with documented educational needs and established HCP engagement requirements. • Conduct periodic reviews of HCP engagement activities and identify opportunities to strengthen consistency, quality, effectiveness, and compliance. • Evaluate faculty effectiveness and engagement quality using available feedback, observations, and utilization information. • Partner closely with the Regional Compliance Champion to support consistent interpretation and application of company requirements and documentation standards. • Build strong, collaborative relationships with Sales, Marketing, HCP Interactions, Compliance, and other stakeholders while maintaining appropriate independence in HCP engagement decisions. Required Qualifications • Bachelor’s degree in life sciences, business, education, marketing, or a related field, or equivalent relevant experience. • Minimum of 5 years of relevant experience which includes at least one of the following: medical education, HCP engagement, marketing or product management, clinical training/support, compliance operations, or work within a related healthcare environment. • Strong judgment and demonstrated ability to make objective, well-supported decisions. • Strong organizational, documentation, communication, and stakeholder management skills. • Demonstrated ability to influence and collaborate across cross-functional teams without direct authority. • Strong interpersonal skills and the ability to navigate challenging conversations and negotiations with internal stakeholders and external HCPs. Desired Qualifications • Advanced degree in a related subject • Experience in HCP education within the medical device, pharmaceutical or biotechnology industry • Familiarity with FMV principles, HCP consulting arrangements, speaker programs, and faculty qualification processes