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Technical Field Service Sales Representative
Becton Dickinson & Company
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted 2 days ago
About this role
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide. We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Job Description The Technical Field Service Sales Representative is responsible for driving service sales growth and increasing market penetration across an assigned geographic territory. The role focuses on selling, renewing, and expanding service contracts for existing and prospective customers in private and public institutions, including pharmaceutical, biotechnology, academic, clinical, and hospital laboratories. The successful candidate will act as a key connection between customers and the Field Service Engineering team, identifying service opportunities, supporting service delivery, and contributing to customer satisfaction, contract retention, and service revenue growth. Responsibilities Drive direct service sales within the assigned territory by identifying, qualifying, and closing service contract opportunities. Manage service contract renewals, upselling activities, customer enquiries, and sales opportunities as the main point of contact for internal and external customers. Prepare, present, and negotiate quotations, proposals, service agreements, tender documents, RFPs, and RFQs by telephone, email, and during customer visits. Collaborate closely with the Field Service Engineering, Technical Service, Sales, and Marketing teams to identify opportunities and enhance the customer experience. Manage sales forecasting, revenue projections, purchase orders, invoicing, reconciliations, and accrual processes in collaboration with the Cluster Service Manager. Maintain accurate contract and customer information in ServiceMax, Salesforce, LOTS, SAP, and other relevant systems and reporting tools. Requirements Bachelor’s degree in science, business, or a related field, or equivalent professional experience. Previous experience in sales, service contract sales, or a commercial customer-facing role, preferably within the healthcare, life sciences, or medical device industry. Strong consultative and solution-selling skills, with the ability to identify customer needs and build long-term relationships. Excellent communication, presentation, negotiation, listening, and organizational skills. Fluent Spanish and a good command of English, with the ability to work independently and collaborate effectively with cross-functional teams. Proficiency in Microsoft Office; experience with Salesforce, ServiceMax, LOTS, or SAP would be an advantage. Salary Range : €42,000 to €44,000 Why Join Us? To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers . Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. Required Skills Optional Skills . Primary Work Location ESP San Agustin del Guadalix Additional Locations Work Shift At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under " Our Commitment to You ." Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed. Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role. Salary Range Information €41,900.00 - €67,025.00 EUR Annual