Application Operations Manager

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Application Operations Manager · EPAM Systems | JobCheckPoint

Every migration to the cloud exposes the limits of legacy systems and the pressure to modernize without disruption. The Application Operations Manager role in Madrid sits at the intersection of cloud migration and CI/CD transformation, where the stakes are high for reliability and compliance. The challenge is to keep services running smoothly while guiding teams through new platforms and automation standards. You shape how development teams adapt to cloud-native practices and continuous delivery. The person in this role decides how confidently the organization moves forward with each platform change.

This is a hybrid role based in Madrid's city center, ideal for those eager to thrive in a dynamic environment and make a significant impact in private banking technology. Join EPAM and contribute to shaping the future of financial services in Spain!

Responsibilities

Operate IT services end-to-end within defined SLAs while tracking and understanding service dependencies
Serve as the primary point of contact for operations, support, maintenance and service lifecycle inquiries
Drive re-platforming and migration of applications to cloud infrastructure following enterprise and security standards
Lead migration of CI/CD pipelines from Bitbucket or Jenkins to GitLab in alignment with platform requirements
Collaborate closely with development teams to enable DevOps practices, CI/CD automation and cloud-native development
Improve developer experience by creating templates, documentation and training materials that simplify platform adoption
Ensure adherence to enterprise compliance controls and secure-by-design principles
Coordinate operational tasks and troubleshoot complex system issues across environments
Partner with cross-functional stakeholders to align operational readiness with business objectives
Monitor service availability and performance to maintain high standards of reliability

Requirements

Proven experience in application operations, IT service management or engineering leadership
Strong background in programming languages including Java or .NET (C#)
Practical experience with CI/CD tools such as GitLab, Jenkins or Azure DevOps
Hands-on experience with containerization and orchestration technologies like Kubernetes, Docker and Helm
Proficiency working with relational databases such as Oracle and PostgreSQL
Experience with observability and monitoring tools including Prometheus, Grafana, Dynatrace or Splunk
Familiarity with cloud platforms, with preference for Azure as well as experience with AWS or GCP
Knowledge of deployment tools and Infrastructure-as-Code principles such as Terraform or Octopus Deploy
Strong command of Git for version control and collaboration
Business fluency in English, both oral and written

Nice to have

Fluent Spanish and German language skills
Strong experience with scripting languages such as PowerShell, Bash or Python for automation
Understanding of networking principles including ingress controllers and load balancers
Experience in business analysis and agile project methodologies

Pay

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