EXPLORE YOUR NEXT CHAPTER
Inside Sales T&I in Vilanova
ES0563 Prysmian Cables Spain, S.A.
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted Oct 28
About this role
*English version below* Quiénes somos: Prysmian es un proveedor global de soluciones de cableado líder en la transición energética y la transformación digital. Prysmian es una empresa que cotiza en la Bolsa Italiana, con casi 150 años de experiencia, más de 33.000 empleados, 104 plantas y 27 centros de I+D en más de 50 países. Todas las personas en Prysmian tienen la oportunidad de generar un impacto. Independientemente de lo que hagas y de dónde trabajes, formarás parte de una empresa que está contribuyendo a transformar el mundo que nos rodea. Descripción general Buscamos un/a profesional de Inside Sales T&I para incorporarse a nuestro equipo de Ventas. En este puesto, prestarás apoyo a nuestros clientes y al equipo de Ventas durante todo el proceso de gestión de pedidos, desde la preparación y el seguimiento de ofertas estandarizadas hasta la introducción y el seguimiento de los pedidos de clientes. Asimismo, serás un punto de contacto clave para las consultas y reclamaciones de los clientes, contribuyendo a garantizar una comunicación eficaz y un seguimiento fiable durante todo el proceso. Tu contribución al éxito de Prysmian: * Proporcionar soporte telefónico a los clientes y al equipo de Ventas. * Preparar y realizar el seguimiento de ofertas estandarizadas. * Introducir y procesar los pedidos de clientes en SAP. * Supervisar los pedidos abiertos de clientes y realizar el seguimiento de su estado. * Gestionar las reclamaciones de los clientes y garantizar un seguimiento adecuado. * Realizar tareas administrativas relacionadas con ventas y la gestión de pedidos. * Coordinarse con la red comercial en relación con los pedidos, coberturas y reclamaciones de clientes. * Colaborar con el equipo de Almacén para coordinar los envíos de pedidos de clientes. * Trabajar estrechamente con Planificación para obtener y comunicar los plazos de entrega previstos. * Mantener informados a los clientes sobre el estado de sus pedidos y reclamaciones. Eres la persona adecuada si cuentas con: * Formación Profesional, Ciclo Formativo o una titulación equivalente en Administración, Administración de Empresas, Administración Comercial o un ámbito relacionado. * Entre 1 y 2 años de experiencia en un puesto similar de atención al cliente, soporte de ventas o administración. * Buenos conocimientos de Microsoft Office a nivel usuario, especialmente Excel. * Se valorarán los conocimientos de SAP; estos conocimientos también pueden adquirirse en el puesto de trabajo. * Fuerte orientación al cliente y buenas habilidades de comunicación. * Buenas habilidades de pensamiento analítico y resolución de problemas. * Un enfoque de trabajo adaptable y flexible. * Capacidad para trabajar en equipo y establecer relaciones profesionales basadas en la confianza. Qué te ofrecemos: * Contratación indefinida. * Un entorno de trabajo colaborativo en el que podrás desarrollarte profesionalmente y ampliar tus conocimientos dentro de una compañía internacional. * 22 días laborables de vacaciones anuales y 16 horas de libre disposición para 2026. * Plan de compensación flexible, que permite acceder a determinados beneficios adaptándolos a las necesidades personales: seguro médico privado, restaurante, guardería, formación. Nuestro proceso de selección: 1) Candidatura, 2) Entrevista con RR. HH., 3) Entrevistas con el Hiring Manager y 4) Evaluación online (30 min.) Aquí encontrarás algunos consejos para preparar el proceso de entrevista: [Interview Tips | Prysmian](https://www.prysmian.com/en/people-and-careers/what-we-offer/interview-tips) Si te entusiasma esta oportunidad y deseas contribuir a un entorno de trabajo colaborativo mientras participas en proyectos desafiantes que ayudan a construir un futuro más sostenible, ¡te animamos a presentar tu candidatura! Descubre más sobre Prysmian a través de los siguientes enlaces: * [Prysmian | Cables, Energy & Telecom Solutions | Prysmian](https://www.prysmian.com/en) * [People & Careers of the Group | Prysmian](https://www.prysmian.com/en/people-and-careers) * [What we offer | Prysmian](https://www.prysmian.com/en/people-and-careers/what-we-offer) Explora otras oportunidades profesionales en todo el mundo: [Careers @ Prysmian](https://prysmiangroup.wd3.myworkdayjobs.com/Careers) *Englisch version* Who we are: Prysmian is a global cabling solutions provider leading the energy transition and digital transformation. Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, over 33,000 employees, 104 plants and 27 R&D centers in over 50 countries. Everyone at Prysmian has the opportunity to make an impact. Whatever you do and wherever you are based, you will be part of a company that is helping transform the world around us. Overview We are looking for an Inside Sales T&I professional to join our Sales team. In this role, you will support our customers and Sales team throughout the order management process, from preparing and following up on standardized quotations to entering and monitoring customer orders. You will also be a key point of contact for customer inquiries and complaints, helping ensure effective communication and reliable follow-up throughout the process. Your contribution to Prysmian's Success: * Provide telephone support to customers and the Sales team. * Prepare and follow up on standardized quotations. * Enter and process customer orders in SAP. * Monitor open customer orders and follow up on their status. * Handle customer complaints and ensure appropriate follow-up. * Perform administrative tasks related to sales and order processing. * Coordinate with the Sales network regarding orders, coverage, and customer complaints. * Collaborate with the Warehouse team to coordinate customer order shipments. * Work closely with Planning to obtain and communicate expected delivery times. * Keep customers informed about the status of their orders and complaints. You are the right fit if you have/are: * Vocational training or a comparable qualification in Administration, Business Administration, Commercial Administration, or a related field. * 1–2 years of experience in a similar customer service, sales support, or administrative role. * Good user-level knowledge of Microsoft Office, particularly Excel. * SAP knowledge is an advantage; according to the original profile, SAP knowledge can also be acquired on the job. * Strong customer orientation and effective communication skills. * Good analytical thinking and problem-solving skills. * An adaptable and flexible approach to work. * Strong teamwork skills and the ability to build trusting working relationships. What we offer you: * Permanent employment contract. * A collaborative working environment where you can develop professionally and expand your knowledge within an international company. * 22 working days of annual leave and 16 hours of personal leave for 2026. * Flexible compensation plan, providing access to a range of benefits tailored to your personal needs, including private health insurance, meal benefits, childcare, and training. Our selection process: 1) Application, 2) HR interview, 3) Hiring Manager interviews and 4) Online assessment (30min) Click here for tips on how to prepare for the interview process: [Interview Tips | Prysmian](https://www.prysmian.com/en/people-and-careers/what-we-offer/interview-tips) If you're excited about this opportunity and eager to contribute to a collaborative environment while working on challenging projects that help shape a more sustainable future, we encourage you to apply! Learn more about Prysmian through the links below: * [Prysmian | Cables, Energy & Telecom Solutions | Prysmian](https://www.prysmian.com/en) * [People & Careers of the Group | Prysmian](https://www.prysmian.com/en/people-and-careers) * [What we offer | Prysmian](https://www.prysmian.com/en/people-and-careers/what-we-offer) Explore additional career opportunities worldwide: [Careers @ Prysmian](https://prysmiangroup.wd3.myworkdayjobs.com/Careers) *Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.* *All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.* *Visit our [DE&I Page](https://www.prysmian.com/en/people-and-careers/why-prysmian/diversity-equity-and-inclusion) to* *learn more about Prysmian's commitments.* Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know. Prysmian is a global cabling solutions provider leading the energy transition and digital transformation. By leveraging its wide geographical footprint and extensive product range, its track record of technological leadership and innovation, and a strong customer base, the company is well-placed to capitalise on its leading positions and win in new, growing markets. Prysmian’s business strategy perfectly matches key market drivers by developing resilient, high-performing, sustainable and innovative cable solutions in the segments of Transmission, Power Grid, Electrification and Digital Solutions. Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, about 30,000 employees, 108 plants and 26 R&D centres in over 50 countries, and sales of over €15 billion in 2023.