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Business Processes Consultant (f/m/d) - SAP SuccessFactors
SAP
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Source date: 11/10/2026
About this role
Business Processes Consultant (f/m/d) - SAP SuccessFactors + Team Links: Consulting + Location Links: Garching, Munich + Work Pattern: Hybrid - Contract Type: Full-time - Reference: REF3817E The Role Job Description What you'll bring You are a SuccessFactors consultant who turns HR requirements into working configurations. You analyse and model business processes, design solutions, and create outcomes that deliver real customer value. + You have hands-on experience with SAP SuccessFactors or SmartRecruiters, across modules such as Employee Central, Time Management, or Payroll. + You understand business process management, business process modeling, and business architecture — and can map processes to clear customer value propositions. + A SuccessFactors certification strengthens your application. + Fluency in German and English is required. You build trust with customers through honest, clear communication. You bring emotional intelligence to client relationships and solve complex problems with structure. You keep customer goals at the centre and adapt your communication style to the audience. You have a foundational understanding of AI capabilities within SuccessFactors and are ready to deepen it. All roles at SAP require you to use AI tools as part of daily work. This means practising agentic AI, applying context engineering for quality outputs, contributing to AI-assisted automation and prototyping, and driving AI adoption with colleagues and customers — while assessing AI outputs critically and consistently. What you'll build You work as a consultant across the full SuccessFactors implementation lifecycle. You support clients from initial workshops through to go-live, and help them activate AI-powered HR features that move operations toward greater automation. + Prepare and run customer workshops on process design and solution scoping. + Execute system configurations and assist with root cause analysis during delivery. + Help clients activate AI Agents and Assistants within SuccessFactors. + Contribute to business process automation that reduces manual HR operations. + Support go-live delivery within SAP's premium services engagements. Where you belong You join a SuccessFactors consulting team that works with HR leaders and IT stakeholders across the DACH region. The team delivers end-to-end HR process transformations for organisations at every stage of their SAP journey. AI is changing how HR operates, and this team is directly part of that shift. You will work on live client engagements where process expertise and AI capability matter equally. This is a strong environment to grow as a consultant and shape what modern HR looks like. Additional Information About SAP With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives. As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected] . For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.