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IT Collaboration Expert - M365 Adoption, Change and Community Management (m/f/d)
Advantest
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted yesterday
About this role
Reporting to the Advantest Corporate IT Collaboration Services Manager, this role proactively guides and supports our global employee community in understanding, adopting, and maximizing the value of Microsoft 365 services and modern workplace technologies. This position combines the responsibilities of an M365 Adoption Consultant, Change Manager, Trainer, and Collaboration Expert with demonstrated experience in driving user adoption, organizational change, and digital workplace transformation initiatives. Driving for excellence and providing insight into the latest industry trends across Microsoft's Microsoft 365 and Copilot offerings, this person will work closely with business stakeholders, technical service owners, project teams, and executive sponsors to ensure successful adoption of collaboration technologies and new ways of working across the global organization. The successful candidate will play a key role in supporting Advantest's Collaboration Excellence strategy and digital workplace transformation by helping employees collaborate, communicate, and innovate more effectively. Responsibilities Project & Change Management • Develop strong relationships with business stakeholders and provide guidance and support throughout the full project lifecycle. • Lead adoption and change management activities for Microsoft 365, Copilot, and digital workplace initiatives. • Develop and execute communication, engagement, and user enablement plans supporting organizational change. • Manage and coordinate adoption activities across global and regional projects. • Analyze business requirements and translate them into effective collaboration and productivity solutions. • Apply project management best practices to support the planning, execution, and successful delivery of adoption initiatives. • Identify adoption challenges and proactively develop mitigation and improvement strategies. Adoption, Consulting & User Enablement • Consult business units on the effective use of Microsoft 365 collaboration technologies. • Promote modern workplace best practices and efficient ways of working. • Advise users on leveraging Microsoft Teams, SharePoint Online, OneDrive, Loop, Planner, Viva, Forms, Copilot, and related collaboration platforms. • Act as a trusted advisor for collaboration and digital workplace topics. • Contribute to service improvements and innovation initiatives. Training & Community Management • Create and maintain user documentation, training material, learning content, and adoption resources. • Deliver classroom training, virtual workshops, webinars, coaching sessions, and awareness campaigns. • Design and implement tailored learning journeys for different employee groups. • Establish and manage global communities of champions, super users, and adoption multipliers using a train-the-trainer approach. • Facilitate workshops and ensure strong communication between all stakeholders throughout projects. Microsoft Copilot & Innovation • Drive awareness and adoption of Microsoft Copilot and emerging AI-powered workplace solutions. • Develop practical business use cases and adoption scenarios for AI-assisted productivity. • Support responsible and compliant use of AI technologies. • Monitor industry trends and identify opportunities to improve employee productivity and collaboration. Qualifications • Bachelor's degree in Information Technology, Business Administration, Organizational Development, Communications, or a related discipline. • Several years of experience in Microsoft 365, Digital Workplace, Collaboration Solutions, Change Management, Training, Consulting, or Project Management. • Strong knowledge of Microsoft 365 technologies and modern workplace concepts. • Experience planning and delivering user adoption and organizational change initiatives. • Demonstrated experience developing training programs, workshops, and communication campaigns. • Experience working in international and cross-functional environments. • Strong stakeholder management and consulting skills. • Excellent presentation, communication, and facilitation skills. • Fluent English language skills, both written and verbal, with the ability to deliver training, facilitate workshops, create professional communications, and collaborate effectively in an international environment. • Good German language skills are preferred for supporting local stakeholders and employees in Germany. • Japanese or other additional language skills are an advantage due to Advantest’s global organization and cross-regional collaboration. Preferred Qualifications • Experience with Microsoft Copilot and AI-enabled productivity solutions. • Microsoft certifications related to Microsoft 365, Teams, Copilot, or Modern Work. • Knowledge of change management frameworks such as ADKAR or Prosci. • Experience managing global communities and champion networks. • Agile and project management experience. Personal Competencies • Customer-focused mindset with a passion for helping people succeed. • Excellent interpersonal and relationship-building skills. • Strong analytical and problem-solving capabilities. • Self-motivated and able to work independently. • Innovative thinker with a passion for technology and continuous improvement. • Comfortable working in a fast-paced and globally distributed environment. • Strong collaboration and teamwork skills. • Ability to influence and inspire change across all organizational levels.