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Customer Integration Engineer
Wayve
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted Oct 16
About this role
Before the detail, here's the challenge you'd help us solve. We build the embodied intelligence that moves real vehicles safely, and the ecosystem a billion machines will run on in the future. Very few people in AI can say this. Every role here, whatever the team, plugs into that. Here’s what this particular role covers. 🛠️ About our Application Engineering Team(s) We’re seeking an exceptional Customer Integration Engineer to join our Germany-based team within the Application Engineering org, focused on localising and advancing Wayve’s autonomous driving technology for the German market. This is a unique opportunity to play a hands-on role in shaping our AV capabilities in Germany from the ground up. 🧠 Your day-to-day In this role, you will play a critical part in supporting our customers throughout the entire development lifecycle, from the initial integration phase to the final validation of our technology. You will ensure that customers receive responsive, high-quality technical support and work closely with both our clients and internal engineering teams to ensure seamless integration of our technology into their vehicles. Located near our customers, you will be in a prime position to perform rapid diagnostics, identify issues in real time, and collaborate directly with customer engineering teams. This proximity allows you to maintain a holistic understanding of the system and effectively distinguish between vehicle-related issues and those specific to the Wayve AI Driver. 🧩 What you’ll be working on - Provide hands-on technical support to customers throughout the development and validation process - Serve as the bridge between customer vehicle integration teams and Wayve’s internal engineering teams - Troubleshoot and resolve technical issues related to our technology independently - Escalate complex or critical issues to the appropriate internal stakeholders - Develop deep understanding of customer systems and APIs (e.g. drive-by-wire) to effectively guide internal teams - Maintain a system-level perspective to identify root causes, whether vehicle-based or software-related 🙌 You should apply if - Strong problem-solving skills and analytical thinking - Proven ability to lead investigations into platform or vehicle issues in collaboration with internal and customer teams Extensive hands-on experience with development vehicles - Proficiency with diagnostic and calibration tools (e.g. CANape or similar) - Familiarity with terminal usage and a willingness to develop basic programming skills - Solid understanding of vehicle communication protocols (e.g. CAN, Ethernet) and automotive system architectures - Practical experience working in an automotive environment, ideally with a track record of bringing products to production - Excellent communication and interpersonal skills for effective collaboration with both customers and internal teams - Willingness to travel as required 🌱 Not ticking every box? That’s totally okay! If you’re passionate about autonomy and keen to learn, we encourage you to apply even if you don’t meet every requirement. More about Wayve: 🚀 Wayve is building the leading AI platform for autonomous driving. We are pioneering an end to end AI approach that enables vehicles to learn directly from real world experience, developing the ability to adapt, generalise and improve at scale. Instead of relying on hand coded rules or pre mapped environments, our AI Driver learns to drive by understanding the world around it. The result is technology that navigates complex urban environments with intelligence, precision and natural flow, unlocking meaningful advances in both safety and efficiency. We believe autonomy represents a once in a generation transformation in how people and goods move, comparable to the shift from horses to cars, and from human driven vehicles to intelligent machines. Our ambition is to make autonomy universal. Wayve’s mapless and hardware agnostic AI platform integrates with global OEM partners, enabling continuous software evolution and unlocking advanced levels of automation from L2 plus through to L4 as our core AI model scales. In a race increasingly defined by intelligence and real world learning, Wayve is taking a distinct approach, building a generalisable driving intelligence that can power any vehicle, anywhere. By combining embodied AI with scalable deployment, we are creating technology that can be shaped to each OEM brand and driver experience, accelerating the transition to a safer, more intelligent future of mobility. How we work 💻- Locations & Flexible Working: Our main hubs are in London, Sunnyvale, Yokohama, Herzliya, Vancouver and Leonberg. We operate a hybrid working model that combines in-person collaboration in our dedicated office spaces with focused time working remotely. This gives our teams the connection and energy of working together, alongside the flexibility to do their best work in a way that fits their lives. 🔍 The Interview Process: Our process is clear and respectful of your time: - Initial call / recruiter screen (30 mins) - Competency Interviews [Integration Competency, 60mins] - Deep-dive technical interviews [Vehicle Integration, 60mins, Automotive, 60mins] - Final interview: [Mission & Values alignment, 30mins]. We’ll always explain the format and work around your availability. What’s in it for you (Location dependant): 💰 Salaries benchmarked against the market annually 📈 Meaningful equity, sharing in the ownership and long term success of Wayve ✈️ Relocation support and visa sponsorship where applicable ✅ Hybrid working, core hours and the chance to work hands on in vehicle workshops and labs 📚 Learning and development budgets with support for training, conferences and growth 🩺 Comprehensive benefits including health insurance, dental, enhanced maternity and paternity leave, retirement or pension where applicable, access to therapists, wellbeing partnerships, team socials and more A quick, honest note before you apply. Wayve is not a mature, fully-structured place with the playbook already written. Much of how we work is still being written, and if you join, you’ll help write it. That suits people who want real ownership more than people who need a settled structure from day one. If that sounds like the kind of problem you want to spend your time on, we’d really like to hear from you. At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding) or any other basis as protected by applicable law. For more information visit Careers at Wayve. https://wayve.ai/careers/ To learn more about what drives us, visit Values at Wayve https://wayve.ai/careers/ DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.