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Client Delivery Executive Germany (f/m/d)
Hewlett Packard Enterprise
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Source date: 10/30/2026
About this role
Client Delivery Executive Germany (f/m/d) This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: In this role as Client Delivery Executive (CDE) for client SAP you: * Are accountable for overall account-level delivery governance and performance across all HPE Services for client SAP. * Act as the designated representative of HPE Services in the Account Steering Committee and serves as a member of the HPE Account Delivery team, with the responsibility of leading all HPE Services * Develop and nurture customer relationships at a senior management or executive level. * Understand the customer at all levels to analyze delivery requirements and contribute to strategic account planning. * Manage and adjust delivery governance set up to meet and exceed contractual performance and ensure value-adding delivery. * Continual Service Improvement - Drive strategic and continuous cross-business unit (BU) improvement programs focused on enhancing the client’s service delivery experience and overall business outcomes * Lead all HPE Services delivery personnel. * Are accountable for the Strategic Account Service Delivery Plan. * Ensure overall service delivery excellence by managing all contractual commitments. * Collaborate with executive management contacts to address issues and avoid penalties. * Define, initiate, and drive corrective action planning. * Are accountable for cost target commitments for all service delivery requirements. Monitors account finances and develop and implements cost mitigation strategies across BUs. * Develop strategies and processes with the customer in areas such as delivery performance metrics, measures and reporting, escalation management, change management, and communication. * Focus on customer satisfaction and value as a trusted advisor, supporting renewing existing services and contracts. * Actively promote the full HPE Services portfolio, supporting the sales team to drive expansion (cross-sell and up-sell) in the account by adopting a broader portfolio of services and renewals. * Participate in pre-sales phases and change order negotiations as solutions and delivery capability advisor. * Drive expansion of technologies and services by developing an excellent and deep understanding of the account's needs. * Leverage intermediate technical expertise to act as a technology advisor and visionary. * Ensure compliance with the HPE’s and customer’s Human Relations (HR), Public Relations, legal, financial, ethics, and government-related policies, strategies, and processes. * Identify cross-business unit optimization opportunities and drives improvement efforts. * Develop and drive knowledge management strategies to drive organizational maturity. * Contribute to developing and implementing Client Delivery Lead methodology and tools to support the customer engagement model. If you are… Good at partnering, innovating, and making things happen? Good start, you are aligned to our core values! If you have these Skills, Expertise, Attitude and Education… * Bachelor’s degree or an equivalent combination of education and experience. * Typically, 10 to 15 years of experience. * Knowledge and experience of the HPE Services Portfolio is preferred. * Broad multi-technology (e.g., hybrid cloud, storage, network) technical knowledge and conceptual knowledge of IT and related methods are required. * Experience in leading and managing virtual teams. Proven record of accomplishment in leading large virtual teams; influential, able to work across organizational boundaries, handle ambiguity, and establish internal networks. * Experience in developing executive-level customer relationships, with strong negotiation, presentation, and communication skills at the executive level. * International and cross-regional experience. * Program/Project Management experience is considered an advantage. * ITIL/ITSM experience. * Ability to establish strategic alliances with key stakeholders, including industry leaders and regulatory bodies. * Leadership skills to Inspire and lead large, cross-functional, global teams executing transformational strategies. * Ability to influence market dynamics by forecasting future trends and steering accounts toward high potential opportunities. * Expert in influencing board-level stakeholders and negotiating complex, high-value partnerships and ventures. * Anticipates macro-level challenges, develops organizational strategies, and leads large-scale initiatives. * Skills to establish enterprise-wide risk management frameworks and ensures adoption across business units. * Drive to shape the organizational culture by mentoring senior leaders and fostering a high-performance environment. * Ability to drive enterprise-level quality initiatives and continuous improvement programs, benchmarking industry best practices. * Proficiency in developing and delivering high-impact, strategically tailored communications for executive leadership, encompassing formal presentations, executive briefings, and high-level external engagements * Capability to drive enterprise-wide crisis management efforts, ensuring resilience and continuity. * Business fluency in German and English language Join us and make your mark! We offer: * Competitive salary and extensive benefits package (pension scheme, insurances, company car, bike and car leasing, and other fringe benefits) * Work-life balance (flexible working time and hybrid workplace model, 30 vacation days, four HPE Wellness-Fridays, up to six months paid parental leave) * Support for education, training, and career development * Diverse and dynamic work environment HPE is: * Ranked in the Top 3 in the [Women's Career Index Germany](https://fki-diversity.com/fki-fachkonferenz-2025) in 2025 for the twelfth time (FKi Hall of Fame member) * Named Gold Champion in [Pride Index Germany](https://www.uhlala.com/de/pride-index/#pride-index-2023) in 2023 * Ranked 9th on Fortune’s 2023 list [of Best Workplaces in Technology](https://www.greatplacetowork.com/best-workplaces/technology/2023?category=large) * Ranked 5th on Newsweek’s list of [America’s Most Responsible Companies](https://www.newsweek.com/rankings/americas-most-responsible-companies-2024) 2024 * Named a [Best Place to Work for Disability Inclusion](https://disabilityin.org/what-we-do/disability-equality-index/2023companies/) for the eighth year in row * Recognized as one of the [Best Companies for Multicultural Women](https://seramount.com/best-companies/2023-best-companies-for-multicultural-women-winners/) by Seramount in 2023 Want to know more about it? Then let’s stay connected! https://www.facebook.com/HPECareers https://twitter.com/HPE_Careers Accessibility HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked [here](https://people.hpe.com/s/externalcase/candidate-support). Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability. What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow [@HPECareers](http://instagram.com/hpecareers) on Instagram to see the latest on people, culture and tech at HPE. germany operations Job: Services Job Level: Master HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: [Equal Employment Opportunity](https://hr.ext.hpe.com/Equal-employment-opportunity-policy.pdf). Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Recruitment Fraud Alert We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications. All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately. Hewlett Packard Enterprise Technology innovation that fosters business transformation. [We Are In the Acceleration Business](https://www.hpe.com/us/en/about.html) We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives. Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed. Standards of Business Conduct (SBC) The Hewlett Packard Enterprise Standards of Business Conduct (SBC) embody the fundamental principles that govern our ethical and legal obligations to Hewlett Packard Enterprise. They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors. Read more about how we [win the right way.](http://investors.hpe.com/governance/sbc) Equal Opportunity Employer (EEO) Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law. [](https://hr.ext.hpe.com/Equal-employment-opportunity-policy.pdf) If you’d like more information about your EEO right as an applicant under the law, please click here: Know Your Rights. [Equal Employment Opportunity is the Law](https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) [Equal Employment Opportunity is the Law - Supplement](https://www.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf) E-Verify (US & PR only) HPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees. For more information [click here](https://www.e-verify.gov/about-e-verify/what-is-e-verify). Accessibility HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked [here](https://people.hpe.com/s/externalcase/candidate-support). Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability. Disclosure of Sensitive Personal Data Please ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation. To the extent the resume you submit does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.