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Ecommerce Trading Manager
Lovehoney Group
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted 2 days ago
About this role
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for an Ecommerce Trading Manager who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the local and central trade teams your focus will be on owning the onsite commercial experience for a defined market, including promotional planning, product merchandising, and trading performance. In this role, you will combine your commercial mindset with your ability to make data-driven decisions that directly influence revenue, conversion, and customer experience. What you will do * Support and deliver the onsite promotional calendar for your market, from planning and launch through to optimisation and performance review. * Execute campaigns across key onsite touchpoints, including homepage, category pages, landing pages, and site navigation. * Own product merchandising decisions, optimising product placement, category structure, and navigation to drive conversion and average order value. * Support with promotional discounting within agreed commercial frameworks, balancing revenue growth, margin, and brand positioning. * Monitor trading performance, providing insights and recommendations to optimise commercial results and customer experience. * Partner closely with Category Management, Buying, Brand Marketing, Pricing, Analytics, and Performance Marketing teams to ensure aligned execution and commercial success. * Support testing, optimisation, and continuous improvement initiatives across the onsite customer journey. What you should bring * 3-5 years’ experience in ecommerce trading, onsite merchandising, digital trading, or a similar commercial ecommerce role. * Experience working with enterprise ecommerce platforms such as Salesforce Commerce Cloud, Magento, or similar. * Proven ability to manage and execute promotional and trading calendars in a fast-paced ecommerce environment. * Strong commercial acumen, with confidence making data-driven decisions that influence revenue and conversion performance. * Strong analytical skills, including experience using Google Analytics, dashboards, and spreadsheet-based reporting tools. * High attention to detail, strong organisational skills, and the ability to manage multiple priorities simultaneously. * Interest in leveraging AI and emerging technologies to improve efficiency and performance. What we can offer you * A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events. * Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun. * Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration. * Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company. * Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally. * Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process * CV review * Interview with one of Talent Acquisition Team Members * Hiring Manager Interview * Hiring Team Interview Lovehoney Group is an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates. At Lovehoney Group, we embrace innovative technologies to enhance our recruitment process. We leverage artificial intelligence during screening interviews for CV reviews and note-taking. We prioritize transparency and respect your preferences, so you'll have the option to opt out of recording and AI-driven note-taking while still receiving full and fair consideration for the role. We currently have a hybrid work model supporting a blend of in-office and remote work (3 days per week in-office). If we sparked your interest and you are open to embarking on your professional path with us, please visit our Lovehoney careers page to apply: [https://jobs.eu.lever.co/lovehoneygroup](https://jobs.eu.lever.co/lovehoneygroup) Our privacy policy is available here: [https://www.lovehoneygroup.com/privacy-policy/](https://www.lovehoneygroup.com/privacy-policy/)