Opens americas-aptean.icims.com in a new tab. Check the address before sharing personal information.
Key skills in this ad
Skills and tools
Account management
Customer success
Sales
Supply chain
Picked out automatically from the employer's ad. Read the full description before applying.
About this role
Overview
About the role
As an Account Manager on the Exenta team, you support the team's existing customer accounts. The role focuses on maintaining customer relationships and supporting customer retention and account growth.
Make job search work for you
Turn a broad, stressful search into a focused weekly routine.
Manage existing customer account relationships and serve as a primary point of contact
Understand customer goals, business needs and account priorities through regular communication
Coordinate with internal teams to address customer questions, issues and service needs
Monitor account health and identify opportunities to support retention and account growth
Maintain accurate account plans, customer interactions and follow-up actions
About you
You take a customer-focused approach to understanding account needs.
Qualifications
Strong customer communication and relationship-building skills
Ability to coordinate timely responses to customer needs
Strong organization, follow-through and cross-functional collaboration skills
To be ahead of the pack, you might have:
Experience in account management, customer success, sales or a related customer-facing role
Knowledge of customer relationship management and account management practices
What's in it for you?
Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.
About Aptean
At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean's purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean's compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations.
"At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." – TVN Reddy
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
Disclaimer: This position is intended for direct applicants only. No agencies or third-party recruiters, please. Unsolicited agency submissions will not be considered.
Communication
Pay
Pay is not stated in the ad.
Estimate take-home pay for a figure you enter
Estimated take-home pay
Explore gross pay after typical payroll taxes for a work location.
Illustrative estimate only; assumes a standard employee profile and may omit benefits, pensions, credits and local rules. Regional and city-specific tax applies only where the selected calculator supports it; other results are country-level. Salary and location are sent only when you calculate: Paysums for supported regions, or WorthOf for wider country coverage. Confirm with an official payroll or tax source before making decisions.
Visa sponsorship and relocation: not stated in the ad.
JobCheckPoint never asks candidates to pay, and genuine employers shouldn't either. If this job asks you for money (registration, training, visa or equipment fees), don't pay. Report it below.
