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House Manager and Family Assistant
Sage Haus
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted yesterday
About this role
Title: House Manager and Family Assistant Location: Langford, BC, V9B 0A1 Employment Type: Part-time | 24 - 29 hours/week Schedule • 24–29 hours per week across three or four weekdays (29 hours maximum). Consistent core schedule will be agreed upon between family and candidate • Flexibility in start and end times preferred with a mix of longer and shorter shifts (e.g. 8:00 - 5:00, 8:00 - 2:00, 10:00 - 5:00) depending on the household needs and mutually agreed upon schedule • Some flexibility to adjust the schedule during weeks when a parent is traveling, while staying within the weekly maximum Compensation: $38 –$42 CAD per hour Start Date: ASAP Requirements • Reliable vehicle and valid driver’s license (mileage reimbursed) • Able to navigate stairs and lift up to 40 lbs for limited periods • Tech savvy and comfortable navigating shared calendars, email, and digital task management tools with confidence to learn new platforms • Maintain a smoke free environment • Remain fragrance-free in the home (no strong perfumes, etc) • Comfortable working in a home with two dogs and one cat • Current first aid/CPR, or willing to obtain upon hire • Comfortable supporting neurodivergent family members; experience working with neurodivergence is preferred • Must be authorized to work in Canada About Our Family We’re a big, busy family looking to create a calmer, simpler, and more intentional home. We’re up before the sun and still going when it clocks out. Between two parents running their own businesses, school runs, practices, dance competitions, appointments, and the constant shuffle of five kids, our calendar never sits still. We love our life. We’re looking for help creating more breathing room so we can enjoy our family, each other, and the life we’ve built. Our five kids range from kindergarten to young adult, and each is at a completely different stage. We also have a senior husky, a Yorkie, and a cat who are very much a part of the rhythm. We’re not looking for someone to replace us in our home. We’re looking for someone who can take ownership of the details that keep our household moving—not just completing tasks, but anticipating what’s coming, creating systems, managing priorities, and following things through. The goal is to help our home run smoothly, reduce our mental load, and take things off our plates so we can be more present as parents, partners, and business owners. Someone who can get us 80% of the way there, acting as an extension of us when we’re stretched thin or away. We believe in clear communication and honest feedback, and we’re happy to coach along the way. If a lively, loving home sounds like your kind of place, we’d love to meet you. Who You Are / What We're Looking For You’re a self-starter. You notice what needs attention, anticipate what’s coming, and get to work without waiting for a list or reminders. You understand the domino effect. In a household this connected, small details ripple through everyone’s day. You know your impact, and you plan for it. You take ownership and follow through. You manage responsibilities from start to finish, make routine decisions independently within agreed boundaries, bring recommendations when needed, and know when to involve us. You communicate clearly and directly. You ask questions, share what you need, and give and welcome honest feedback. You see the big picture and the small details. You can prioritize competing needs, manage your time independently, and keep daily routines running smoothly while coordinating family activities, household projects, and the details that keep everyone on track. You’re organized and comfortable with technology. You confidently use shared calendars, email, and digital tools to create practical systems that keep information organized and reduce the need for reminders. You bring calm to the chaos. You’re confident and adaptable, with the humor, heart, and family-first mindset to thrive in a busy home. You lead with emotional intelligence and discretion. You approach different needs and communication styles with warmth, patience, and without judgment. You respect confidentiality and boundaries, and know when to work independently and when to involve us. Key Responsibilities The main focus of this role is household management, organization, and family coordination, with hands-on support as needed. Childcare is a smaller but regular part of the role, including bus pick-up and approximately one hour of daily after-school care. Priorities will shift based on the family's needs, so we're looking for someone who takes initiative, manages their time, and knows what needs attention. Not every task will be completed every day or week; the focus is on assessing priorities and choosing what will make the biggest difference. Administrative, Calendar & Family Coordination • Manage a central household and family calendar, pulling in details from emails and looking ahead to upcoming commitments and business travel • Track school communications, forms, deadlines, activities, competitions, and related appointments; anticipate what’s needed and follow through on logistics • Coordinate appointments and family logistics, proactively managing preparations and following through • Support travel planning for family trips and parent travel • Create and maintain shared digital systems for household tasks, schedules, and important information • Provide occasional personal administrative assistance to parents, including research, scheduling, purchasing, and coordinating personal errands and commitments • Provide a concise weekly briefing on what’s coming up, what needs attention, and recommended next steps or decisions for the family • Provide backup transportation from school and to activities as needed, especially when a parent is traveling Household Organization & Maintenance • Create, maintain, and improve household systems to simplify routines and keep things organized • Assess household priorities, manage ongoing projects independently, and anticipate organizational needs • Provide light daily household resets and tidying as needed, including dishes, wiping surfaces, and vacuuming high-traffic areas (pet hair is real!) • Seasonal clothing, décor, and bedding swaps • Coordinate donation drop-offs • Help plan and coordinate birthdays, celebrations, holidays, special occasions, family activities and outings, date nights, and guest prep as needed • Help kids pack and unpack for travel • Handle minor household upkeep, including changing batteries, light bulbs, and smoke detector batteries • Create and maintain a yearly home maintenance calendar (gutters, HVAC, seasonal checks) • Research, obtain quotes from, schedule, and coordinate contractors and household service providers for maintenance, repairs, and projects; follow up through completion and bring decisions to the family as needed • Care for indoor plants Inventory & Errands • Monitor and restock pantry, fridge, and household supplies before they run out • Manage running supply lists and subscriptions • Handle errands: returns, dry cleaning, gift shopping, and others as needed • Manage mail, packages, and deliveries, including breaking down boxes Meal Support • Cook at least one full homemade dinner per week • Prep ingredients several nights a week (portioned, chopped, and ready to cook) • Batch prep grab-and-go breakfasts and school lunches • Grocery shop for the household’s dietary needs (including pescatarian eaters) • Kitchen cleanup and maintenance Laundry & Linens • Wash, fold, and organize laundry for the full household • Rotate linens and bedding • Keep the laundry area tidy and stocked Family Support & Child Assistance • Prep backpacks, clothing, and snacks for school days • Manage the kindergartener’s bus pick-up and provide approximately one hour of after-school childcare daily until a parent takes over • Back up school pickups and drop-offs when a parent is unavailable • Provide additional backup childcare as needed, especially when a parent is traveling Household Projects and Additional Support • Coordinate occasional deeper cleaning projects, including the fridge, oven, and baseboards, as time and priorities allow • Own organization and maintenance of the garage, mudroom, and entry • Organizational projects: toys, athletic and camping gear, closets, etc. Pet Care • Schedule vet and grooming appointments • Pick up medications • Maintain pet supplies • Back up feeding as needed Vehicle Upkeep • Schedule maintenance for family vehicles • Coordinate fueling, cleaning, and organizing • Track registration and insurance renewals How to Apply: If interested, please submit the following: • A brief letter explaining why you would be a great fit for this position • Your updated resume • At least 3 professional references with contact information Note that this role requires a background check. 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