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Salesforce Business Analyst
Talents LGS
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted 2 days ago
About this role
Here is how you will be involved Prepare workshop materials and discovery decks with guidance from the Delivery Lead and Solution Architect. Facilitate client workshops to gather requirements, validate processes, and support solution discussions. Document business requirements, user stories, and acceptance criteria for Salesforce Sales Cloud. Refine and maintain the user story backlog throughout discovery and implementation. Support process mapping, fit-gap assessments, and business analysis activities. Lead and coach junior team members supporting workshop preparation and documentation. Develop presentations, meeting outputs, and stakeholder-ready deliverables. Leverage AI tools to improve efficiency in analysis, content development, and delivery activities. Your experience Minimum 5 years of experience with Salesforce Sales Cloud implementations Strong facilitation and stakeholder management skills. Experience leading discovery workshops and requirements gathering sessions. Ability to translate complex business requirements into clear user stories and process documentation. Strong presentation development and executive communication skills. Familiarity with Agile delivery methodologies and backlog management. Experience leveraging generative AI tools to support business analysis and delivery activities. Bilingualism in French and English is required, as you will be working with resources outside Quebec Required Certifications Salesforce Certified Administrator Preferred/Nice to Have Certifications Salesforce Sales Cloud Consultant Salesforce Service Cloud Consultant Salesforce Experience Cloud Consultant Salesforce Field Service Consultant Salesforce Agentforce Specialist Additional Salesforce Certifications considered an asset IBMJOBS #CICJOBS #LI-VV1