Arctic Wolf Networks, Inc.
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#RunwiththePack
At Arctic Wolf, we’re on a mission to end cyber risk.
We are a global leader in security operations, helping organizations stay resilient against evolving cyber threats through industry-leading security operations, threat intelligence, and a people-first approach to cybersecurity.
More than 3,000 Pack members across the world work together every day to protect our customers and empower security teams with new levels of speed, accuracy, and intelligence at scale. What sets us apart is our relentless focus on our customers, innovation at scale, and a collaborative culture where talented people can do meaningful work that truly makes a difference.
We’re constantly looking for talented people to join the Pack and help us take our performance to the next level.
One of Arctic Wolf’s key strategic initiatives is to drive substantial growth in the SMB & mid-market sectors through our Managed Service Provider (MSP) business. The Senior Product Manager for MSP will play a key role in defining and executing the MSP product strategy.
This role is responsible for helping to identify, prioritize, and deliver the products, platform capabilities, and operational experiences that enable MSPs to efficiently purchase, deploy, manage, operate, and scale Arctic Wolf services across their customer base.
You will partner closely with Architecture, UX, and cross-functional Product, Engineering, and Platform teams, while collaborating with most teams across the broader organization, including Channel, Sales, BizApps and Operations, Marketing, Concierge, Onboarding, Finance, Pricing & Packaging.
The scope of this role spans both customer-facing capabilities and foundational platform investments, including multi-tenant administration, self-service customer lifecycle management, pooled licensing, usage billing, reporting, API integrations, hierarchy management, access controls, and other services that enable Arctic Wolf's MSP business to scale.
We are looking for someone who enjoys frequent customer and partner engagements, and is a confident, articulate, and professional communicator who can build credibility quickly, lead productive discussions, and represent Arctic Wolf effectively with customers, partners, and executive stakeholders.
This is a highly visible external-facing role responsible for helping to drive the MSP product strategy, customer outcomes, and business growth within one of Arctic Wolf's most important market segments.
LOCATION: This role is open to Remote-USA, Remote-CAN, Hybrid-Eden Prairie-MN-USA, Hybrid-Waterloo-ON-CAN. In order to align with global collaboration needs, ideal candidate time zones are Central, Eastern, or Atlantic.
Primary Responsibilities and Duties
To Succeed in This Role, You'll Need
Required Qualifications
Preferred Experience
Characteristics of Successful Candidates
All wolves receive compelling compensation and benefits packages, including:
Security Requirements
At Arctic Wolf, protecting our people, customers, and data is fundamental to how we operate. All employees are expected to uphold our commitment to security, privacy, and compliance by following internal information security policies, standards, and controls designed to safeguard the confidentiality, integrity, and availability of business, customer, employee, and other confidential information and to support compliance with applicable legal and regulatory requirements.
Depending on the role and where permitted by applicable law, employment may be subject to background verification and additional regulatory, security, or compliance requirements, including obligations related to data protection and export control laws, and authorization requirements where applicable.
Base Salary
The base salary range for this job family is 148,000 to 259,000 USD annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package.
Your next big opportunity starts here — apply today and help us end cyber risk.
At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean – in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees.
Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you’re excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply. We review all applications.
Arctic Wolf is an Equal Opportunity Employer. We are committed to creating an inclusive and accessible workplace and providing reasonable accommodations, appropriate support throughout the hiring process and employment, in accordance with applicable local laws. If you require support or adjustments during the recruitment process, please contact [recruiting@arcticwolf.com](mailto:recruiting@arcticwolf.com).
148 000 $US – 259 000 $US / year
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Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
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