Freson Bros., an Alberta-owned and operated fresh food retail chain, invites experienced retail operators to apply for the Deli & Restaurant Program Specialist position. Based out of the Freson Bros. Operations Office in Stony Plain, this position provides leadership to Store Deli teams and develops retail deli programs for implementation across all 16 locations.
Qualifications:
3+ years of experience in restaurant management, culinary operations, or food-retail store management
Red Seal Chef certification preferred
Demonstrated expertise in recipe development, menu R&D, and standardizing hot food programs across multi-unit operations
Strong background in culinary operations, including food safety compliance, waste management, and workflow optimization
Passionate about driving exceptional hospitality and coaching teams to elevate the experience
Deep operational knowledge of restaurant P&L, inventory control, labor optimization, and SOP execution
Exceptional interpersonal and communication skills with the ability to lead and collaborate across deli & restaurant teams
Proven ability to balance multiple projects simultaneously and thrive in a fast-paced environment
Proficiency in Microsoft Office and Google Suite
Ability to work in-office and travel to store locations across Alberta (60–80%)
Willingness to assist stores hands-on through peak food-retail periods
Valid Class 5 Driver’s License (or equivalent) required
Most importantly, the willingness and enthusiasm for continuous learning and development.
Roles & Responsibilities:
Assist the Deli Director with product and program initiatives, including menu & recipe development, admin etc
Collaborate with store Deli teams to develop competitive food programs
Oversee and maintain company-wide Deli & Restaurant procedures
Conduct regular store visits to ensure operational compliance and offer support
Develop employee training programs for proper food production methods
Uphold food safety standards and continuously improve training processes
Monitor key metrics: production costs, labor utilization, and program outcomes
Support store Deli teams to:
Meet sales, budget, productivity, and shrink targets
Manage daily operations and resolve inventory issues
Execute product recall protocols
Report directly to the Deli Director
Position Details:
Position Type: Full Time
Work Environment: In-Person, Stony Plain Operations Office
Travel: 60-80% (company vehicle provided and expenses covered)
Salary Range: $60,000 - $70,000 per annum
Freson Bros. Perks:
Performance-based bonus structure
Group Benefits plan
Team Member Grocery Discount Program
Team Member Lunch Program
Endless professional development and training opportunities
FBOPS
