The Senior Director, IRM Strategy and Insights is responsible for a broad mandate supporting the Global Leader of IRM Strategy, Planning and Insights and the Chief Information Risk Officer in the Global Information Risk Management organization. Responsibilities for this role are global in scope and will provide exposure to senior leadership across all lines of defense within Manulife.
Primary Responsibilities:
- Senior Management and Board of Directors Reporting. Support IRM senior leadership in evolving reporting capabilities. Execute and deliver on plans for quarterly and annual reporting to Senior Management and Board of Directors, including collaboration with senior leadership across all lines of defense.
- IRM Strategy, Planning and Governance Initiatives. Support IRM senior leadership in building roadmaps and implement processes, tooling, and reporting to deliver on IRM’s multi-year strategy, ensuring alignment with corporate and business objectives and focus on talent development and employee engagement across IRM.
- Other Operational Support Initiatives. Lead and execute on new, evolving, and complex initiatives
Required Qualifications:
- Minimum 6-years of experience with progressive leadership in the areas of Information Technology, Risk Management, Audit, or other related areas within a complex, global enterprise.
- Strong collaboration, problem solving, and influencing skills in a highly matrixed and dynamic organization.
- Strong time management and organizational skills to manage multiple tasks, deadlines, and changing priorities.
- Ability to shift from high-level to detailed focus and from strategic thinking to execution in daily operations.
- Ability to understand corporate strategic direction and operational challenges.
When you join our team:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
LI-Hybrid
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit [https://www.manulife.com/en/about/our-story.html](https://www.manulife.com/en/about/our-story.html).
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [hr@manulife.com](mailto:hr@manulife.com).
Referenced Salary Location
Waterloo, Ontario
Working Arrangement
Hybrid
Base salary range is expected to be between
$113,260.00 CAD - $210,340.00 CAD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [hr@manulife.com](mailto:hr@manulife.com) for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [hr@manulife.com](mailto:hr@manulife.com) for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our [personal information collection statement](https://careers.manulife.com/global/en/talentacquisitionprivacystatement).
We're Manulife. And we’re on a mission to *make decisions easier and lives better.*
*Better* is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future.
Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.
We’re proud of our accomplishments and recognition. Recent awards include:
- 2026 Gallup Exceptional Workplace Award Winner
- Manulife Named one of Forbes World’s Best Employers 2025
- Financial Times World’s Best Employers Asia-Pacific 2026
- We’ve been recognized as one of Canada’s Top 100 Employers 2026
- #1 Life Insurer for AI Maturity by Evident 2026
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Our ambition is to be the number one choice for customers. Learn more at [https://www.manulife.com/](https://www.manulife.com/).
