Unit Secretary (CUPE), Plastics Clinic and Minor Surgery Clinic – Casual - Markham Stouffville Hospital

Oak Valley Health

Location: Markham, CA-ON
Work arrangement: On-site
Job type: Full-time
Pay: CA$29 – CA$32 / hour
Posted yesterday

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Key skills in this ad

Skills and tools

Receptionist
Customer service
Health and safety
Mental health
Accessibility

About this role

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Land acknowledgement:

Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty.

Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations.

Who you are:

You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage

You are a patient and/or client centered individual who performs at an exemplary standard

You are a team player with excellent communication, critical thinking and prioritization skills

Closing Date: November 20 2026

What we are looking for:

The Unit Secretary is a valuable member of the Plastics Clinic and Minor Surgery Clinic team and has a significant impact on the efficient and effective operation of the department. The successful candidate will be responsible for receptionist duties which include: greeting and registering patients, entering x-ray orders, answering phone calls, returning voice messages and scheduling clinic appointments. You will primarily provide support in the Plastics Clinic and Minor Surgery Clinic, as well as the Fracture Clinic as needed.

What you bring to the role:

Previous Unit Secretary experience, with experience in an outpatient/clinic setting preferred
Surgical Outpatient Hospital Clinic Experience required
Medical Administration Certificate or equivalent required
Medical Terminology required
2 – 5 years Unit Secretary experience within the past five years
Registration and patient booking experience required
Previous experience in a fast paced environment required
A strong customer service focus is required
Computer/typing skills are essential
Excellent written and verbal communication skills
Excellent organization, prioritizing, and problem solving
Experience with Meditech and Community Wide Scheduling is an asset
Demonstrated good attendance and performance records with the ability to maintain these same standards
Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organization related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Work Schedule:

07:30 AM - 03:30 PM, 07:30 AM - 12:30 PM, 08:00 AM - 04:00 PM,

Please note schedules may change due to operational needs.

Compensation:

CUP C03

Range:

$28.69 - $32.28

Who we are:

Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an *Honoured to Care* mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country. [Learn more about our commitment to EDIB](https://www.oakvalleyhealth.ca/about-us/equity-diversity-and-inclusion/).

Oak Valley Health is one of Ontarioʼs leading community health care organizations. Across our two hospitals, Markham Stouffville Hospital and Uxbridge Hospital, as well as our Reactivation Care Centre, we deliver safe, high-quality care to more than 441,000 patients annually through diagnostic and emergency care services, clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and childrenʼs services.

Oak Valley Health is proud to be part of the Eastern York Region North Durham Ontario Health Team. With over 600 professional staff, over 3,300 dedicated staff, and more than 900 active volunteers, we are committed to celebrating our people, fostering connections, and driving innovative growth. We provide integrated care for healthier communities and deliver an extraordinary patient experience through our honoured to care culture to residents of Markham, Whitchurch-Stouffville, Uxbridge, and beyond.

Pay

CA$29 – CA$32 / hour

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