Client Development Manager

Alumicor Limited

Location: Saint Laurent, CA-QC
Work arrangement: On-site
Job type: Full-time
Pay: CA$96,000 – CA$116,000 / year
Posted yesterday

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Key skills in this ad

Skills and tools

Sales
Marketing
Procurement
Manufacturing
Programme management
Business development
Customer service
Cleaning
Construction
CRM

About this role

Alumicor Limited

Job Summary: Client Development Manager (CDM)

The Client Development Manager (CDM) is responsible for regional sales activities, driving sales revenue, managing customer and vendor relations, and related sales performance in their region. The CDM will monitor sales in relation to financial goals, prepare and deliver sales materials, and organize and/or attend exhibits and other promotions. The CDM is also responsible for forming strategic selling and large account plans within the corporate sales model.

Key Responsibilities

Serve as a single-point-of-contact for key accounts; administer all services for client, such as testing, implementation of sales programs, training, and ongoing support as needed.

Manage and grow major account activity to generate profitable sales and positive customer satisfaction.

Collaborate with customer contacts, up to and including senior level executives, in order to define needs and provide solutions.

Identify and target new business sales opportunities.

Promote and maintain the organization’s brand image and identity within the marketplace.

Develop sales plans for territory or area; manage all aspects of strategic sales initiatives for these regions.

Ensure effective response to sales leads, i.e. forwarding literature, plant tours, provide quotations and ensure timely follow-up.

Provide input and assist in development of presentations and other marketing collateral.

Create and conduct in-depth sales presentations that highlight key benefits, ROI, and value the company’s products/services.

Identify and resolve risks associated with the delivery and/or provision of customer contracts; manage client expectations throughout the contract.

Ensure cohesive external customer liaison to ensure contractual obligations are met and problems are escalated internally as appropriate.

Assist in ensuring data is being regularly collected, analyzed and presented regarding sales. department continuous improvement performance, e. g. quote cycle time, quote activity levels, closure rate and new business sales development.

Monitor project daily tasks to ensure timely delivery of product to the customer.

Act as a liaison between customer purchasing functions and ISSR Team as required.

In conjunction with purchasing and materials management ensure that customer program requirements and relevant approvals are in place.

Facilitate meetings between the various manufacturing and administrative functions within the company to ensure compliance with customer requirements.

Participate in negotiating and closing sales contract terms and conditions.

Act as primary contact with customer technical and program management personnel on administration of the program.

By targeted segment, assist in the development of lists of potential new customers and prepare Prospect Profiles.

Assist in Target Market Segment research and Prospect Profiles.

Make ongoing prospect and customer calls and visits, i.e. Architect, Engineer, GC, End User, visits for business development.

Attend trade shows.

Ensure the customer is kept informed with respect to quote and delivery activity, manufacturing and quality matters.

Obtain customer delivery requirements and forward information to the customer service team; obtain delivery promises, status reports etc. and transmit these back to the customer as required.

Attend work planning and execution meetings as may be required.

Participate in continuous improvement team activities.

Track key performance indicators as required.

Analyse and monitor product margins and summarize findings for presentation to senior management.

Assist the VP Sales, Marketing Manager and National VP, Sales & Marketing as required.

May assist in the training of new employees in accordance with approved policies and procedures.

Maintain good housekeeping practices in work area using the 5s + 1 principles

Duties and responsibilities may be amended from time to time in order to support efficient company operations.

What you Bring

Bilingual - must be fluent in French and English

5+ years of proven success leading sales teams and delivering sustained revenue growth

Experience in construction, building materials, manufacturing, or related industries

Proven ability to lead sales transformation by leveraging CRM systems and data analytics to drive modern selling strategies, enhance consistency, and enable data-driven decision-making across the organization.

Experience in Aluminum building envelop system, windows, doors, curtain wall would an asset

Strong commercial acumen including contracts, drawings, and project-based sales

College degree preferred

Leadership Profile

Strategic growth mindset

Strong influencing and relationship-building skills

Drives accountability and alignment

Comfortable leading through change

Additional Information

Travel as required

Salary range: $96,000-$116,000

This is a replacement position

Our Benefits

We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.

Annual Incentive Program
Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision)
RRSP with company contribution and matching
Employee Stock Purchase Plan with company matching
Paid Time Off/Vacation
Paid Holidays
Tuition Reimbursement
Employee Assistance Program (EAP)
Short Term and Long-Term Disability Program
Training and Career Progression

Accessibility: We are committed to providing an inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise Human Resources of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Apogee and our brands are an Equal Opportunity Employer.

By definition, Apogee means "highest point." It's no coincidence that it's also the name of our company. For over 70 years it is a name that has inspired and driven us to achieve a higher level of excellence in all we do. We are not satisfied with the status quo. We aim higher, think bigger, and endeavor to create even more value for every Apogee stakeholder. We strive to create peak value.

Apogee is a leader in architectural products and services. Our glass and aluminum window, storefront and curtainwall systems make buildings look great, reduce energy consumption, and protect occupants and property. Our highly skilled team designs glass and metal building façades, completes massive orders for skyscrapers on time, and manages complex window, curtainwall and storefront installation projects. We are also a leader in the protection and conservation of all things framed and displayed. Our Tru Vue business provides high-performance glass and acrylic products for the custom framing, fine art, and technical glass markets.

Apogee Enterprises, Inc. and our brands are equal opportunity employers. All qualified applicants will received consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status or any other characteristic protected by state or federal law.

Pay

CA$96,000 – CA$116,000 / year

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