Intelcom | Dragonfly
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.
A Strategic Role at the Heart of Logistic
Responsibilities
- Employee Relations: Work closely with managers to support employee relations management and proactively resolve conflicts.
- Team Management: Support managers in managing, engaging, and developing their teams, ensuring a healthy and high-performing work environment.
- HR Policies and Procedures: Participate in the development and implementation of internal procedures and policies, ensuring compliance with labor standards.
- Internal Movements Management: Monitor changes in employee status, as well as manage promotions, transfers, and internal mobility.
- Performance and Attendance: Contribute to performance management by providing support in evaluations and attendance management.
- Workplace Accident Files: Manage and track workplace accident files, including preparing documentation for internal and external audits.
- HR Compliance and Strategy: Ensure the application of human resources management principles and organizational strategies within the service center and stations.
- Working Conditions Administration: Manage the administrative aspects of working conditions and ensure compliance with applicable regulations.
- Employee Experience: Contribute to improving the employee experience and promote a positive work environment.
- Reporting and Analysis: Produce statistical reports on HR performance indicators and analyze them to support strategic decision-making.
Requirements
- Bachelor’s degree in Human Resources Management, Industrial Relations, or a related field.
- Minimum of 5 years of relevant HR experience, with strong expertise in labor relations and conflict management.
- Ability to build and maintain strong relationships with employees and managers at all levels. Excellent verbal and written communication skills
- Strong proficiency with office tools (Word, Excel, PowerPoint, Teams, SharePoint) and experience with HR management systems, including HRIS platforms such as Workday and Dayforce (an asset).
- Rigorous, autonomous, creative, and able to work effectively as part of a team in a dynamic and demanding environment.
- Work in a highly operational environment requiring responsiveness and efficient priority management.
- The position requires occasional travel between stations
Why Join Us?
At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:
- On-site gym with a personal trainer
- Employer-provided lunch of your choice
- Comprehensive group insurance
- Care & Well‑Being Activities
- Partial reimbursement for public transportation
- Employee Assistance Program
…and much more.
This position has been opened to address a genuine organizational need within the company.
At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.
We embrace diversity, ensure equity, and foster a true sense of belonging.
*Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.*
Why Work With Us
Make an Impact
Every package delivered represents a promise kept to customers, businesses, and communities.
Keep Growing
Build new skills, gain hands-on experience, and take on meaningful challenges.
Work as One Team
Join a collaborative environment where people support one another, share ideas and celebrate success together.
Shape What’s Next
Bring forward ideas that improve how we operate, innovate, and deliver a better experience every day.
Experience Life at Intelcom
See What’s It’s Like to Work Here
Discover the people, teams, and opportunities behind our operations.
[Inside Our Delivery Centres](https://www.youtube.com/shorts/1MFifamwmds)
[Experience a Tech Internship](https://www.youtube.com/shorts/E7QrSLQ7QtA)
Explore Career Paths
Find the Opportunity That’s Right for You
[Students](https://intelcom.ca/en/careers/students/)
Launch your career with meaningful projects, mentorship, and hands-on experience.
[Delivery Centres Careers](https://intelcom.ca/en/careers/careers-delivery-centre/)
Help power the operations that keep our network moving every day.
[Head Office Careers](https://intelcom.ca/en/careers/careers-main-office/)
Support innovation, technology, people, strategy, and business growth.
Diversity, Equity, and Inclusion
At Intelcom | Dragonfly, we move forward guided by strong values: customer focus, teamwork, diligence, and innovation. We embrace diversity, ensure equity, and foster a true sense of belonging.
Need Accommodations?
Accommodation measures are available throughout the recruitment process in accordance with applicable legislation. If you require support at any stage, please let us know.
