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Client Care Specialist - Carrington Animal Hospital
VetCare Canada
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted 8 days ago
About this role
Welcome, we're thrilled you are considering joining the highly skilled team at Carrington Animal Hospital Learn More Nestled in the heart of the beautiful West Kelowna, Carrington Animal Hospital offers more than just a workplace it’s a lifestyle. Surrounded by stunning mountains and just minutes from the sparkling shores of Okanagan Lake, you have the opportunity to swim in the summertime. We are happy to discuss relocation and/or signing bonuses with qualified candidates. At Carrington, we are a small but mighty group, who are hardworking and supportive. We take pride in creating a positive, collaborative environment where everyone’s contributions matter and growth is encouraged. Our clinic is well-established in the community, with an incredible, loyal client base who trust us to provide exceptional care to their pets. We are equipped with modern technology that allows us to practice high-quality medicine and surgery while continuing to learn and evolve together. If you’re looking for a place where you can build meaningful relationships, expand your skills, and genuinely enjoy coming to work all while living in one of the most beautiful regions in BC, Carrington Animal Hospital might be the perfect fit. Website: https://carringtonanimalhospital.com/ About the Role Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests. Why Join The Carrington Team? A Supportive, Collaborative Environment: Work alongside experienced RVTs, veterinary assistants, and client care staff who value communication, respect, and clinical excellence. Flexibility and Work-Life Balance: We understand the importance of life outside of work. Whether you’re seeking full-time or a part-time schedule, we’ll work with you to find the right fit. Professional Growth: Access to a continuing education platform, to develop your veterinary skills. What The Role Can Offer • Competitive Base Salary • Medical & Dental Insurance • Comprehensive benefits include: medical, dental & life insurance • Flexible Schedule • Vacation & Paid Time Off Pay Rate: $20.00 - $22.00 The VetCare Community Benefits • A 24/7 Employee Assistance Program which includes mental health, relationship, financial and nutritional support for all team members. • A community wide social platform • Recognition programs • Access to our veterinary learning platform About VetCare VetCare ( vet-care.ca ) is proudly Canadian, with roots in Vancouver that have extended to practice teams across Canada. We blend the personal touch of local clinics with the collective expertise of our veterinary community, offering mentorship, operations support and recruitment efforts to keep care strong. With this collaborative approach, we aim to foster better outcomes for pets and the people who love them.