Director of Supplier Quality - Operations & Compliance

US00 Agilent Technologies Inc

Location: Dartmouth, CA-NS
Work arrangement: On-site
Job type: Full-time
Pay: $160,240 – $300,450 / year
Posted yesterday

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Key skills in this ad

Skills and tools

Testing
Procurement
Supply chain
Manufacturing
ISO 9001
CAD
Recruitment
Accessibility
Laboratory

About this role

Job Description

The Director, Supplier Quality – Operations & Compliance reports to the AVP, Supplier Quality and is responsible for developing, maintaining, and optimizing the Supplier Quality Assurance program across Agilent businesses and sites. This role is focused on improving product quality, process quality, supplier performance, and delivery throughout the supply base.

The Director will have direct responsibility for supplier quality processes, standard operating procedures (SOPs), tools, dashboards, key performance indicators (KPIs), and the Approved Supplier List (ASL).

A key priority for this role is developing and implementing a Supplier Quality Operations strategy that centralizes and standardizes processes while ensuring consistent compliance of all processes used in the Supplier Quality organization, including Agilent sites, SQ business leads, SQ category leads, and suppliers.

The successful candidate will be a proactive, self-directed leader who can build strong partnerships across Agilent and the external supply base while driving operational excellence and continuous improvement.

Essential Duties & Responsibilities

Own, improve, and standardize supplier quality processes, including supplier Audits, Supplier Corrective Action Requests (SCARs), Supplier Change Management, Supplier Review Boards (SRBs), and Approved Supplier List (ASL) processes.
Partner closely with Procurement, business and site leadership, Category teams, and other cross-functional stakeholders to ensure effective and consistent execution of supplier quality processes.
Develop, improve, and continuously monitor a standardized KPI and metrics program, including executive-level dashboards that provide meaningful, actionable visibility into supplier performance and overall supply chain health.
Present and support Supplier Quality metrics and performance discussions during Quality Management Review (QMR) and Supplier Review Board (SRB) meetings.
Manage the quality aspects of the Approved Supplier List in partnership with Procurement.
Identify opportunities for continuous improvement across the Supplier Quality function, establish project ownership, monitor progress, and ensure measurable results at project completion.
Develop and manage the Supplier Quality outsourcing strategy, including evaluating outsourcing opportunities for audits, root cause analysis (RCA), and other Supplier Quality activities.
Strengthen the culture of quality and compliance by identifying and implementing continuous improvement opportunities across Supplier Quality processes.
Partner with Procurement to establish a consistent "One-Voice Agilent" approach when communicating with the supply base.
Evaluate and implement a supplier portal in collaboration with cross-functional stakeholders.
Engage key supplier management teams through structured business reviews to monitor performance metrics, identify trends, address risks, and implement programs that deliver measurable performance improvements.
Lead, manage, coach, and develop a high-performing and diverse team of Supplier Quality professionals.
Own and manage the budget for the Supplier Quality Operations function.
Strengthen supplier and organizational quality culture through coaching, technical engagement, and collaborative problem-solving.

Qualifications

Bachelor’s degree in Engineering, Quality, Manufacturing, or a related discipline preferred.

Experience

5+ years of direct or related experience in Supplier Quality.
3+ years of experience leading and managing teams.
Experience owning or managing a Quality Management System (QMS), particularly Supplier Quality processes associated with ISO 9001 and/or ISO 13485.
Significant experience with sourcing, supplier management, and quality execution within highly regulated or demanding industries such as medical devices, automotive, aerospace and defense, or similarly complex markets.
Demonstrated experience working effectively within a matrixed organization.

Essential Skills & Competencies

Strong interpersonal and communication skills, with the ability to communicate effectively across organizational levels, functions, cultures, and external organizations.
Proactive, self-directed leadership style with the ability to identify challenges, develop solutions, and drive implementation.
Strong commitment to quality, compliance, operational efficiency, and continuous improvement.
Demonstrated ability to build effective systems and establish trust with suppliers, internal customers, and regulatory stakeholders.
Proven ability to motivate, coach, and develop team members while fostering collaboration and teamwork.
Ability to navigate and de-escalate challenging or high-pressure situations calmly and effectively.
Strong cross-functional leadership and stakeholder-management capabilities.
Ability to translate supplier and quality data into actionable insights for senior leadership.
Ability to travel occasionally.

Additional Details

This job has a full time weekly schedule. Applications for this job will be accepted until at least November 19, 2026 or until the job is no longer posted.

The full-time equivalent pay range for this position is $160,240.00 - $300,450.00/yr USD in the US, or $134,218.00 - $209,715.00/yr CAD in Canada, plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required:

25% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Quality/Regulatory

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As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life.

Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges.

Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation.

We can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at [Agilent.com](https://www.agilent.com).

Pay

$160,240 – $300,450 / year

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