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Cargo Agent
The Talent Team at Perimeter Aviation
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted 3 days ago
About this role
Position Summary Reporting to the Manager, Cargo Operations, the Cargo Agent is responsible to receive, verify and inspect freight shipments from the general public and corporate customers. Prepare required documentation for the shipment of general cargo and dangerous goods. Personal Characteristics Highly flexible, with the ability to respond quickly in a dynamic environment Professional and respectful, with a positive work attitude Timely with a high level of commitment to on-time performance is essential Motivated with the ability to work independently and as part of a team Effective verbal and written communication skills High level of respect, understanding and regard for First Nations communities Key Responsibilities and Accountabilities Assist customers with bringing freight into the warehouse Weigh and count freight shipments Write up the air waybills and review the air waybill/shipping declaration with the customer Process payments Fill in air waybills and corresponding paperwork Screen all cargo tendered to them for transport for the presence of prohibited items such as undeclared Dangerous Goods, illegal contraband and sabotage devices Document all cargo screening conducted in accordance with document retention procedures Effectively resolve customer complaints by identifying possible options and/or solutions Ensure that all Dangerous Goods are declared; review the Dangerous Goods checklist with the customer and have the customer sign the checklist Ensure that the shipper is providing all necessary paperwork needed according to the Transportation of Dangerous Goods Act Ensure that charter freight is weighed and labelled properly and that an email is sent to Charters and Cargo with the AWB number and weight Provide communication to Charter Connexions regarding charter customer freight Label freight as necessary Shrink-wrap loose pallets as necessary Store freight in the appropriate location in the warehouse, by destination, fridge, freezer, DG or medical cooler Quote customers rates for shipments of freight Monitor and respond in a timely fashion to Cargo emails regarding freight from both customers and the call centre Keep the warehouse neat, clean and organized Verify inbound freight manifests Verify and enter inbound freight and call customers for freight pick up Oversee southbound AWBs Organize internal Company mail for distribution Assist with inventory checks Prevent unauthorized access to secure cargo in storage and in the transport stream Play an integral role in secure Air Cargo Program Perform all other duties as assigned Minimum Education, Experience and Certifications High school diploma or General Education Degree (GED) equivalent Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations Must possess a valid driver’s license Must be able to qualify for and obtain an Airside Vehicle Operator’s Permit (AVOP) Airline experience considered an asset Proficient knowledge of Amelia computer system considered an asset Customer service experience an asset Indigenous and Cultural Awareness Training considered an asset Forklift license or complete applicable training considered an asset Working Conditions Physically able to perform all listed job duties Travel by aircraft and other means as required by role Manual dexterity required to use desktop computer and telephone Work performed both indoors and outdoors; employee must be able to adapt to all outdoor weather conditions Shiftwork may be required (days, evenings and/or night shift) In good general health and the ability to lift and bend, carrying loads of up to 50lbs Safety equipment when & where required e.g. hearing protection, safety vest, protective footwear, and applicable passes