Job Title: General Manager, Quebec Terminal
Location: G3 Quebec Terminal
Reporting to Senior Regional Operations, the General Manager is responsible for the day-to-day operation of the Quebec Terminal. This role supports the achievement of operational targets by ensuring safe, efficient, and reliable terminal operations, effective use of assets, compliance with regulatory requirements, and delivery of customer service expectations. The General Manager also provides leadership to terminal employees, supports labour relations activities, and works with internal and external partners to support business objectives.
KEY RESPONSIBILITIES:
Manage daily terminal operations to support operational targets, schedules, procedures, and performance measures.
Ensure compliance with health and safety, environmental, regulatory, corporate policy, and Food Safety Quality Management System requirements.
Monitor operating costs, administer approved budgets, identify variances, and support cost-effective operations.
Coordinate preventive maintenance activities and oversee the effective use of terminal assets to support operational requirements.
Support the implementation of approved operational plans, projects, and infrastructure-related activities.
Work collaboratively with logistics, commercial, and operational partners to support customer requirements and identify opportunities to improve terminal performance.
Provide direction, coaching, and performance feedback to employees and supervisors.
Support recruitment, workforce planning, performance management, employee development, and corrective action processes in accordance with company policies.
Work with Human Resources and corporate leadership to administer collective agreement provisions, address employee and labour relations matters, and support grievance processes.
Identify opportunities to improve operational processes, safety, efficiency, and service levels.
Build and maintain effective working relationships with customers, service providers, regulatory agencies, port authorities, and internal stakeholders.
PROFESSIONAL QUALIFICATIONS & EXPERIENCE:
Minimum 10 years of experience in grain handling, terminal operations, agricultural operations, logistics, or a related industry.
Minimum 7 years of experience leading teams and managing operational activities.
Experience overseeing operations in a grain terminal, elevator, industrial facility, or similar operating environment.
Knowledge of facility operations, asset maintenance, and operational planning.
Understanding of grain handling, logistics processes, and operational risk controls; grain marketing knowledge is an asset.
Knowledge of environmental, health and safety, and quality management systems and the ability to apply related requirements in daily operations.
Experience working in a unionized environment, including interpreting and administering collective agreement provisions.
Ability to analyze operational issues, assess options, and make timely decisions based on available information.
Ability to communicate effectively and build productive working relationships with employees, customers, service providers, regulators, and business partners.
Bilingualism in English and French is required.
