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STACK IT Recruitment
Source: Headcount Labs ยท original listing โ
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Source date: 10/30/2026
๐จ๐ปโ๐ผ Are you a senior MSP engineer who can deliver large infrastructure projects hands-on and act as the technical advisor a client relies on? Weโre hiring a Senior Systems Engineer to join a managed services and cloud hosting provider working across Microsoft 365, Azure, and virtualized infrastructure. The role leads hands-on implementations and migrations for the companyโs clients and serves as the lead technical contact for one key enterprise account, guiding its project planning and technical decisions. ๐ป Who You Are * A senior engineer accustomed to the demands of a managed services environment, able to reprioritize effectively as client needs change * A professional who takes ownership of outcomes and exercises sound technical judgement within acceptable risk, with minimal oversight * Solution-oriented under pressure, consistently presenting viable alternatives when an approach is not feasible * A trusted advisor who communicates risks, gaps, and constraints to clients clearly and candidly * Composed and credible in client settings, whether in virtual meetings, in person, or during a critical incident * Someone who demonstrates accountability, respect and integrity in every interaction and holds their work to a high standard ๐ Work Type * Location: Toronto, ON (Hybrid, 3 days per week) * Vacancy Type: This role reflects an existing vacancy Requirements ๐ฏ What Youโll Do * Deliver hands-on implementation and migration projects for the companyโs clients, which make up roughly 90% of the role * Serve as the lead technical contact for one key enterprise account, taking part in its regular planning meetings on upcoming initiatives * Help the client evaluate proposed projects, identifying risks, dependencies, and considerations before plans are finalized * Contribute to project scoping and solution design with the companyโs architects, bringing a detailed understanding of the clientโs environment * Implement infrastructure refreshes and modernization projects, including new server hardware and virtualized environments across multiple sites * Work across Microsoft 365, Azure, and cloud hosting environments supporting database-driven applications on SQL and Linux * Coordinate the technical response for the key account during serious incidents, drawing on knowledge of its environment and priorities โญ What Weโre Looking For * 5+ years of hands-on experience in an MSP environment, delivering implementations and infrastructure projects * Strong experience with Microsoft 365 and Azure in a managed services setting * Experience with server infrastructure and virtualization platforms such as Hyper-V or VMware * Experience supporting database-driven environments, including SQL databases and Linux servers * A track record of planning and executing migrations and infrastructure refreshes for business clients * Experience acting as a technical point of contact for clients, advising on project plans and risks * The ability to work independently and make sound technical decisions within agreed boundaries * Strong communication skills with client IT teams, internal architects and leadership, in person and virtually Nice to have: * Experience as a Technical Account Manager or in a client-facing technical lead role * Experience with HPE VM * Exposure to SAP Business One environments ๐ฅ What Makes This Role Exciting * Strategic Client Ownership: Serve as the trusted technical advisor to one of the companyโs most significant clients, with direct influence on how its largest initiatives are planned and delivered * Large-Scale Infrastructure Work: Lead projects of greater scale and complexity than a typical MSP engagement, with major initiatives already planned over the next two years * Decision-Making Autonomy: Exercise genuine technical judgement within defined risk boundaries, without approval required at every step * Team-Backed Accountability: Own the client relationship with the full Professional Services team supporting the accountโs delivery Benefits * Base Salary: $110,000 โ $130,000 * Paid Time Off: Competitive vacation and personal days to maintain a healthy work-life balance * Health Benefits: Medical benefits to support your overall well-being ๐ฉ Ready to Lead Projects and Own a Key Client Relationship? Apply Now! At STACK IT Recruitment, we connect top talent with standout opportunities. If you meet at least 70% of the qualifications, we encourage you to apply โ weโd love to chat! Know someone perfect for this role? Share it with your network โ you might just help someone take the next big step in their career. โจ Weโre proud to support diversity and inclusion. Need accommodation during the hiring process? Just let us know โ weโre here to support you! AI Use Disclosure: STACK IT uses AI-enhanced tools to support initial candidate screening and interview note analysis. All assessments and hiring decisions remain human-led.
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