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Base Area Operator
Vail Resorts
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Posted 2 days ago
About this role
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Job Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • RSP Options (after 12 months or 2000 cumulative hours of service) • Employee Assistance Program • Excellent training and professional development • Referral Program Full Time roles are eligible for the above, plus: • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) • Free ski passes for dependents • Critical Illness and Accident plans Job Summary: The Base Area Operations (BAO) Department is looking for motivated individuals to join our team, and help us create the best sense of arrival possible for our guests. Whether this be maintaining the plazas and facilities at the base of both Whistler and Blackcomb mountains; to parking efficiency and greeting guests with a smile. This job strives to create the best sense of arrival to our guests as they arrive at Whistler Blackcomb. Base Area Operator’s specialize in one of 3 areas: Day Attendant (day), Roads & Parking Attendant (day) or Afternoon Attendant (afternoon). Job Specifications: • Starting Wage: • Employment Type: • Shift Type: hours available • Minimum Age: • Housing Availability: 1) The Day Attendants take care of all valley and alpine locations and facilities at the resort, including but not limited to: snow removal, maintaining grounds cleanliness, indoor cleaning, washroom cleaning, minor facility maintenance, managing guest pick-up/drop-off locations and assisting across the resort where required. Responsibilities : • Frequent snow shoveling of outdoor areas. • Maintaining building cleanliness and frequent washroom cleaning in the alpine and at all 4 main valley locations at Whistler Blackcomb. • Emptying garbage and common area recycling bins both inside and outside. • Sweeping and litter control of both indoor and outdoor areas. • Assist in maintaining our collection facilities and zonal loading bays. • Ability to use cleaning equipment – including vacuums, floor cleaning machines and indoor pressure washers, ice traction devices and more. • Ability to operate snow clearing equipment – shovels, salt spreaders and snow blowers if required. • Assisting the Base Area Operations parking team with parking procedures on peak days and when required. 2) The Base Area & Parking Attendants take care of 15+ parking facilities at the Whistler Blackcomb resort, including but not limited to: snow removal, maintaining grounds and cleanliness, indoor cleaning, washroom cleaning, minor facility maintenance, managing guest pick-up/drop-off locations and assisting across the resort where required. Responsibilities : • Efficient traffic flow management and parking assistance to our guests in resort managed parking lots. • Clear, friendly and effective communication with guests in a quick moving environment. • To emphasize best practice methods to maximize parking efficiency and guest experience. • Ability to use traffic equipment and comply with PPE policy – including hi-vis, parking wands, ice traction devices etc. • Frequent snow shoveling of outdoor areas – including F&B locations. • Ability to operate snow clearing equipment – shovels, salt spreaders and snow blowers if required. • Sweeping and litter control of both indoor and outdoor areas of parking zones. • Emptying garbage and common area recycling bins both inside and outside of parking zones. • Maintaining building cleanliness and frequent washroom cleaning at parking facilities of Whistler Blackcomb. • Assisting the Base Area Operations valley attendant team with cleaning and snow removal procedures on peak days and when required. 3) The Afternoon Attendan t role strives to make a great first impression on our guests as they arrive to our mountains the next day. Working predominantly during late afternoon and evening hours, the Afternoon Attendants take care of resort wide valley areas and facilities. Duties including but are not limited to: facility cleaning, washroom cleaning, garbage removal, minor facility maintenance, and assisting across the resort where required. Responsibilities: • Maintaining building cleanliness and frequent washroom cleaning at all 4 main valley locations at Whistler Blackcomb during later hours away from guest facing environments. • Cleaning and maintaining all trash/recycling receptacles throughout the base areas. • Assist in maintaining our garbage/recycle collection facilities and zonal loading bays. • Deep cleaning of facilities when required. • Relocating ski racks for preparation of overnight snow removal. • Ability to use cleaning equipment – including vacuums, floor cleaning machines and indoor pressure washers and more. All Base Area Operator Responsibilities: • Adherence to all safety and operational policies, PPE & procedures – your safety is our priority! • Responsible for all equipment and supplies. Ensure that supply closets are clean, neat, and accessible. Job Requirements: • Knowledge of Whistler Blackcomb resort an asset but not required. • Ability to work independently and as part of a diverse team. Bring with you that ‘can-do’ attitude and willingness to help. • Demonstrate a high attention to detail. • Strong initiative, problem solving, and open communication skills. • Proof of clear criminal record check Expectations: • Demonstrate our core values: Serve Others, Do Right, Be Inclusive, Drive Value, Do Good, Be Safe and Have Fun’. • Work the best schedule - 4x10 hour days with 3 days off! • Always show up on time, in uniform, and adhere to the grooming policy. • Strives to exceed expectations in all facets of work, including safety. • Willing to sign confidentiality and security agreements due to the nature and accessibility of the role. • Able to work in all weather conditions and in varying terrain. • Able to meet the physical demands, such as snow shoveling, salting and heavy lifting. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 515402 Reference Date: Job Code Function: