Job Description
Job Purpose
Responsible for understanding, supporting and promoting the mission, vision and values of the Hospital’s Trauma Program. Responsible for developing, implementing and maintaining a cost- effective system of care for trauma patients and their families throughout the continuum of care. Responsible to report the progress of work to the Trauma Program.
- Participating in the forecasting and management of the Trauma Program budget in terms of anticipating trends and future needs of the Trauma Program
- Interpreting and implementing policies and procedures; making recommendations for revisions; assisting with updating policies and procedures
- Participating in the development and planning of goals and objectives related to trauma care
- Coordinating with all concerned to assess the need for policies, procedures and protocols relating to care of the trauma patients
- Developing policies and procedures based on current literature, input from clinicians and other sources such as information from patient care evaluations
- Representing the Trauma Program on various hospital and community committees to enhance and foster optimal trauma care management
- Working with a broad array of departments to resolve inefficiencies and reduce costs
- Supervising adherence to hospital policies and procedures and standards through observation, medical record review, staff feedback and other appropriate sources
- Serving as a liaison to administration, representing the Trauma Program on various hospital and community committees to enhance and foster a fiscally sound Trauma Program
- Monitoring the status of the existing trauma registry for the Trauma Program and ensures the accuracy of entries and data from the registry
- Monitoring trauma care financial reimbursement issues
- Supporting and adhering to hospital policies, procedures, philosophy and mission
- Implementing program initiatives
- Monitoring and maintaining compliance with the international and regional trauma system regulatory requirements
- Coordinating preparation for international and regional trauma system designation site visit when required
- Developing and fostering collaborative relationships with all hospital departments to facilitate and support quality trauma care
- Participating in trauma care activities within the hospital and externally when the need arises
- Monitoring national and international trends in trauma care and benchmarking it with institutional trends
- Responding to trauma team activation that occurs during working hours; functioning in whatever role necessary to assist the team in the care of the patient
- Serving as a resource for the hospital staff regarding trauma care issues
- Planning and implementing strategies for ongoing trauma program development and improvement
- Collaborating with the Trauma Program Director, physicians and other health care professionals to provide clinical system oversight for the care of trauma patients, ensuring the provision of efficient, quality and cost-effective care
- Maintaining quality control programs and participating in the organization’s overall quality control program in relation to trauma care
- Monitoring performance of hospital staff involved with the care of trauma patients
- Monitoring trauma patient outcomes; evaluating for trends
- Coordinating with physicians, nurses, and other in-hospital staff to evaluate and address specific patient care issues that concerns trauma patients
- Participating in trauma case reviews, when necessary
- Assisting the Trauma Program Director in coordination with the hospital Quality Department in the development, implementation and evaluation of a quality plan which is multi-disciplinary and patient-outcome focused
- Serving as a coordinator for the identification, investigation, reporting and follow up of incidents and quality issues throughout the program while maintaining confidentiality
- Monitoring the trauma team’s availability and compliance with policies and standards
- Developing and monitoring the trauma program in collaboration with the management
- Assisting in data collection related to trauma patient
- Analyzing trauma registry data on the trauma patient population; identifying trends for strategic planning and performance improvement
- Supervising the collection, coding, scoring and developing of process for validation of data entered into the registry
- Ensuring the maintenance of the trauma registry in collaboration with the staff responsible for data entry into the registry
- Ensuring the periodic reporting of trauma data to the Trauma Program Members and other committees, where necessary
- Facilitating the measurement of selected outcomes for the trauma patient population
- Planning, coordinating and evaluating trauma-related educational programs for nursing staff
- Monitoring physicians and nurses compliance with educational requirements of the Trauma Program
- Ensuring that staff involved in the care of trauma patients must meet educational requirements of the Trauma Program
- Developing, coordinating and implementing orientation, nursing education, and in-service programs related to care and management of trauma patients
- Seeking and pursuing opportunities form internal and external trauma-related educational programs for hospital staff
- Coordinating and overseeing the development and implementation of an injury prevention program of the hospital
- Directing community trauma education and prevention programs by developing, implementing and evaluating programs for targeted populations in the community related to injury prevention and other topics identified through needs assessment of the community
- Coordinating with the EMS systems in order to develop and implement strategies for communication, education and feedback
- Identifying opportunities for injury prevention programming in the local communities
- Planning, coordinating and collaborating with community representatives to accomplish injury prevention activities
- Evaluating the impact of injury prevention activities
- Seeking and pursuing opportunities for internal and external trauma-related educational programs for hospital staff, patients, families and the community
- Analyzing and interpreting complicated information in relation to trauma care
- Determining course of action based on research, data, standards of care and general guidelines/protocols
- Communicating effectively with a wide variety of intra- and inter-facility staff and administration using both oral and written communication
Accountabilities
Experience :-
Required:
- 2-4 years of relevant experience
Desired:
- Experience in a large healthcare facility
Educational Qualification: Required:
- Registered Nurse OR Bachelor's degree or equivalent in Nursing or Health Sciences or Education or relevant field OR Diploma in relevant field with 3 years of additional experience
Desired:
- Master’s degree or equivalent in Nursing, Health Sciences, Business Management or Education or relevant field
At SSMC, we firmly believe that the human touch is a fundamental part of care. We understand that health care is both an art and a science, running deeper than simply diagnosing and treating those who rely on us. Our SSMC Model of Care puts our patients at the forefront of our purpose and at the heart of everything we do, ensuring that the needs of our patients come first.
Every one of our patients receives individualized attention from a multidisciplinary team of experts who collaborate closely to deliver trusted and compassionate care. From the very first point of contact with SSMC, to the moment patients are back home, we ensure speciality-specific care at every stage and in every interaction. As one of the largest tertiary hospitals in the UAE, SSMC provides access to specialist medical treatments and advanced diagnostics, with a commitment to becoming a Destination Medical Center in the UAE and wider region.
About Sheikh Shakhbout Medical City (SSMC)
SSMC is the largest tertiary hospital in the UAE and serves to elevate the provision of health care services in the nation under the mandate of the Abu Dhabi Economic Vision 2030.
Supported by the latest diagnostic and treatment modalities available, SSMC offers care in 44 specialties. A team of locally and internationally trained medical, clinical and admin professionals work seamlessly together, which promotes comprehensive interdisciplinary learning, allowing SSMC to become a leading hub for integrated patient-centric medical services in the region.
As the region’s leading tertiary facility, SSMC has 742 patient beds, 18 operating theatres, and includes a hybrid operating room, 26-bed neonatal intensive care unit, and the UAE’s largest pathology lab.
Job Info
Job Identification
6148
Job Category
Administration
Posting Date
11/13/2026
Apply Before
11/27/2026
Job Schedule
Full time
Job Shift
Regular
Locations
Sheikh Shakhbout Medical City (SSMC) Hospital, Abu Dhabi, AE