Employee Relations Leader, Fintech

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Employee Relations Leader, Fintech · Optasia | JobCheckPoint

Act as the lead adviser on complex employee relations matters across relevant markets, including disciplinaries, grievances, investigations, performance concerns, misconduct issues, appeals, sensitive exits, and broader people risk matters.
Partner with HR, Legal, Compliance, and business leaders to assess people risk, determine appropriate approaches, and deliver timely, fair, and well-documented outcomes.
Support organizational change activity, including workforce change and optimization programs, operating model changes, consultation processes and communication planning and execution across relevant markets.
Advise and coach managers and senior stakeholders on case handling, documentation quality, investigation standards, policy application, and risk-aware decision-making.
Lead training and enablement initiatives that help leaders handle employee relations issues earlier, more confidently, and in line with company values and legal requirements.
Conduct or guide complex investigations, ensuring processes are followed appropriately, and recommendations are clear, practical, and defensible.
Partner with the Operations team to identify, design and deploy AI and automation to improve process efficiency.
Use people data, case trends, and business insight to identify risk themes, diagnose organizational issues, and recommend practical actions that improve consistency, reduce risk, and strengthen leadership decision-making.
Lead training and enablement initiatives that help leaders handle employee relations issues earlier, more confidently, and in line with company values and legal requirements.
Develop and continuously improve ER and people-focused frameworks, policies, templates, toolkits, and other manager resources to support consistency and scalability across markets
Deliver global people projects that improve employee relations capability, governance, manager effectiveness, policy consistency, and the overall employee experience.
Ensure local practices remain aligned with employment legislation, internal policy, and Optasia's values across the markets within scope.

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