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Supervisor Attractions - Motiongate - Dubai Holding Entertainment (National Talent)
Dubai Holding
Source: Headcount Labs · original listing ↗
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
Source date: 11/9/2026
About this role
About Dubai Holding Entertainment:Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.Ain Dubai the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline.Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts is the Middle East’s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE Dubai, LEGOLAND® Dubai and LEGOLAND® Water Park.Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit – reaching over 200 nationalities and 4 million listeners each week in seven languages.Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations. About the Job:Here's your chance to step into the role of Supervisor Attractions (National Talent) at Dubai Holding Entertainment. In this position, you'll take on key responsibilities that include:Supervise the daily operations of assigned attractions to ensure smooth, safe, and efficient running of the area. Lead and support attraction attendants and team leaders, ensuring staff are positioned correctly and deliver excellent guest service. Conduct daily briefings, monitor team performance, and provide regular feedback to improve operational standards. Ensure all ride safety procedures, opening and closing checks, and operational protocols are followed at all times. Monitor attraction presentation standards, including show elements, cleanliness, queue lines, and overall guest experience. Manage staffing levels, staff rotations, breaks, attendance, and daily operational paperwork/logs. Respond to guest concerns, resolve conflicts professionally, and escalate issues to management when required. Conduct on-the-job training, refresher training, ride certification assessments, and evacuation drills to maintain team readiness. About you:Diploma or bachelor’s degree is required, with certified ride operations certification/licence preferred; IAAPA certification would be an added advantage. Minimum supervisory experience within service, entertainment, hospitality, theme park, amusement park, water park, or attractions operations. Strong leadership skills with the ability to manage multicultural teams, supervise large work groups, and support staff performance in a fast-paced operational environment. Excellent guest service, communication, conflict resolution, and interpersonal skills, with the ability to handle difficult situations professionally. Detail-oriented with strong documentation and administrative skills, fluent in English, adaptable to changing work environments, and proficient in Microsoft Office; Arabic language skills are desirable. About the BenefitsAt Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team and enjoy a comprehensive benefit package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai