Opens career8.successfactors.com in a new tab. Check the address before sharing personal information.
Key skills in this ad
Skills and tools
IT support
Manufacturing
Sales
SAP
Mechanical engineering
Picked out automatically from the employer's ad. Read the full description before applying.
About this role
JOB SUMMARY
To grow aftermarket opportunities through development and implementation of customer facing Trojan Programs, customer technical support, wetted end initiatives, IoT initiatives supporting aftermarket annuity programs and service center support. Train and transfer technical process and mechanical knowledge to Order Engineering and Application team members, perform training for adoption to Commercial and Aftermarket teams, perform warranty assessments for root cause identification and identify efficiency enhancement opportunities to be applied both within both internal and customer processes.
Make job search work for you
Turn a broad, stressful search into a focused weekly routine.
Actively participate in all regions MOE review team activities. Occasionally participate in the onsite MOE.
Facilitate margin enhancement and new booking opportunities using the MOE findings and its incorporation into the MOHR as well as performing presentation of findings to customers.
Develop expected performance enhancements, associated return on investment, payback period and other measurable defined financial and performance metrics for all MOHR presentations in all regions to enhance customer interests associated with potential Aftermarket bookings.
Interface with Order and Application Engineering in all regions to provide historical proven approaches to solve a problem for operational equipment to be more efficient and reduce risk.
Facilitate the training and knowledge transfer of gearbox design and failure analysis into aftermarket Application, engineering, and shop personnel.
Complete root cause failure analysis relative to I&R activities where there is a potential for driving mechanical/process upgrades.
Complete root cause failure analysis to assess material warranty claims to identify and/or confirm solution as well as responsibility.
Determine how to convert warranty claims into accretive aftermarket opportunities.
Work with customers to identify mechanical failures as process problems that need addressed through wetted part or whole mixer upgrades.
Train and coach internal and external resources relative to why mixers fail, service factor impacts, importance of mechanical seal integration and deflection impact with mixers, agitator impeller hub upgrade advantages, wetted parts upgrades.
Contribute to developing strategies and approaches to virtually service all mixers; replace and repair key competitor in-service equipment. For example, facilitate the development of standardized CMX solutions for all โBโ mixer product lines with substantial install base into โAโ mixer products.
Contribute to obtaining the voice of the customer relative to aftermarket service and product offering development and adoption.
Contribute to strategy development for key industries with the goal of establishing long-term annuity stream opportunities i.e. identify pockets of installs with rugged applications where there is significant AM potential (boxes and/or wetted ends) such as mining operations within N.A.
Work with sourcing team to certify new vendors capable of handling aftermarket opportunities with speed and precision.
Be the leader in developing and promoting wetted end initiatives starting to drive an increase in orders, inclusive of training and promotion with Commercial as well as within the marketplace with customers globally.
This is a visible role where you can expect to build relationships with a variety of key
Contacts globally, including:
Order Engineering
Commercial
Operations
Service
KNOWLEDGE, SKILLS & ABILITIES
Works independently and receives minimal guidance.
Solves complex problems.
Able to prioritize and multitask in an ever-changing manufacturing and sales-based environment.
Excellent interpersonal communication skills, both written & verbal.
Strong ability to collaborate with multiple departments across the globe
Ability to delegate and assign tasks and lead those individuals
Proficiency in ERP system (SAP and/or Epicor) a plus
Highly proficient in Microsoft Office
Knowledge of Fabrication and Machining processes
Strong Mechanical and Process skills related to mixers a plus
Ability to travel Regionally as much as 75% of the time
Proven drive and ambition
EDUCATION AND EXPERIENCE
Required:
Four Year Degree (Mechanical Engineering preferred)
Several years of experience in rotating engineering a plus
Experience Leading others a plus
You will need the ability to:
Perform both routine assignments and projects with elevated complexities.
Develop competence by performing structured work assignments.
Develop process and procedures to solve routine or standard problems.
Provide instruction, guidance, and direction to others.
Strategy
Communication
Pay
Pay is not stated in the ad.
Estimate take-home pay for a figure you enter
Estimated take-home pay
Explore gross pay after typical payroll taxes for a work location.
Illustrative estimate only; assumes a standard employee profile and may omit benefits, pensions, credits and local rules. Regional and city-specific tax applies only where the selected calculator supports it; other results are country-level. Salary and location are sent only when you calculate: Paysums for supported regions, or WorthOf for wider country coverage. Confirm with an official payroll or tax source before making decisions.
Visa sponsorship and relocation: not stated in the ad.
JobCheckPoint never asks candidates to pay, and genuine employers shouldn't either. If this job asks you for money (registration, training, visa or equipment fees), don't pay. Report it below.
