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Al Tayer Group
Source: Headcount Labs ยท original listing โ
Job data: Headcount Labs, ODbL 1.0. Job descriptions belong to their employers.
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Job Description โข To ensure excellent customer service through: effectively managing the department team; controlling and monitoring department operations including merchandising and stock control in order to achieve the department target Functional Roles and Responsibilities โข Achieve excellent standards of customer service in the department by directing and coaching the sales team, and leading by example on the shop floor โข Analyse sales data to maximize sales on day to day basis โข Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager โข Ensure that the standards of grooming, presentation and professional conduct are set and maintained โข Motivate team members to achieve shared goals and acknowledge team and individual successes โข Ensure all new starters are inducted into the department team โข Ensure all department staff are trained on all aspects of the department in liaison with the store manager and training department โข Monitor the stock in the department and inform the Store Manager of any depleting stocks, stock loss to take corrective action โข Ensure the department is merchandised commercially and visually as per the guidelines provided by the brand โข Maintain high standards of housekeeping with regards to the sales floor, fitting rooms and stock areas โข Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc, Education/Certification and Continued Education โข High school qualification Years of Experience โข 4 โ 5 years experience in Sales or Customer Service environment At Al Tayer Insignia, your career is more than a job โ itโs a journey into the heart of luxury retail. For over 40 years, weโve partnered with the worldโs most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, youโll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region. Job Info Job Identification 4375 Job Category Sales and Customer Services Posting Date 11/10/2026 Locations Mall of Emirates, Dubai - UAE, Dubai, AE
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